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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,763 reviews
765 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,763 unfiltered reviews

Starting on Page 10516 of 15,293. Return to Page 1

3.5 out of 5 Stars
headshot image of Meghan Buchert

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars

See number 1

headshot image of Jared Albach

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars

Veterans United Home Loans made it easy and possible for my husband and I to purchase our forever home. After having to foreclosure on a house while active duty, veterans united home loans made us feel worthy, like anything is possible. They not only helped explain every step but has videos to farther explain everything. Our first home buying experience was a blur and little to no contact with the loan officer. But here at Veterans United Home Loans, everyone was very helpful and generally cared about getting our family in a home, while keeping us up to date on every step on the process. Not only were they helpful but they were able to get us a great rate. The whole process for us was really fast, we started looking for a home at the end of January (last weekend) and closed on a home at the end of March. Such a smooth process, especially with the way you can upload documents online and view what process your loan is in, it truly was a great tool that i used regularly. Krystal our home loan officer was amazing in the process and without her and her team at Veterans United, we would not be able to say we are now in our forever and own HOME!

headshot image of Krystal Palmer-Robb

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

5 out of 5 Stars
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars

5 Stars. Veterans United did an outstanding job. I had originally applied with another lender and they said it would take up to three weeks to obtain a certificate of eligibility from the VA. I was a little skeptical about using VU However, after my initial phone call with Mr.Vishal Patel, I felt very comfortable with VU. Vishal was very informative and knowledgeable regarding the requirements of a VA loan. I had a preapproval letter the same day my application was processed. Vishal and his transaction coordinator Heather Ottinger returned all of my calls and responded to my email in a prompt, timely manner. VU specializes in VA loans, unlike other lenders. Because they specialize in VA loans, you they are able to provide higher quality customer service. I highly recommend VU to all veterans.

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

4.5 out of 5 Stars

Veterans United has gone above and beyond. We bought a house in Idaho, while still living in Germany. This is a scary thought, but they made it easy and comforting!

headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

4.5 out of 5 Stars

I would definitely recommend Veterans United. It was great to have one person coordinating the whole process. Jessica always called back promptly, and took care of things that came up along the way. We are now moving into our new home. Thanks!

headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Photo submission from David J.

Veterans United is a wonderful company. As first time homeowners, the team made the transition very easy and any help that you needed. They were always a phone call or email away. They stay in contact with you from start to finish and even after closing. It has been a great pleasure working with Veterans United.The Jones's

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

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5 out of 5 Stars
headshot image of Jennifer McGarry

Loan Officer: Jennifer McGarry

NMLS# 1762536

5 out of 5 Stars
headshot image of Johnny Mitchell

Loan Officer: Johnny Mitchell

NMLS# 1116244

5 out of 5 Stars

Working with veterans United is a great experience every time

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars

Veterans United team cares about you and works hard to get you the best loan and keeps in contact every step of the way.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

2.5 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

4 out of 5 Stars
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars

Veterans United was a fantastic resource while purchasing our new home. Everyone was very helpful and the site was easy to use while uploading the required documents and forms. They provide good information for what the different steps mean and what we need to do next. The staff was very helpful and our loan specialist, Krystal Palmer-Robb, was amazing every step of the way! We will definitely keep her number for our next home purchase!

headshot image of Krystal Palmer-Robb

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

5 out of 5 Stars
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
headshot image of Eric Almazan

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars

There were no surprises when dealing with Veterans United. Everything was explained so it was understood. Every question was answered in a timely manner with expertise. Most importantly they worked hard to overcome any obstacle that we come across. I would highly recommend Veterans United!!!

headshot image of Chrissy Smith

Loan Officer: Chrissy Smith

NMLS# 1126211

5 out of 5 Stars

They are very nice to work with.

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

Ready to see for yourself?

Experience first-hand why 365,305 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

I highly recommend Veterans United to anyone looking for a home.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

Was able to close earlier than expected due to the team working really fast.

headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
headshot image of Mikala Simons

Loan Officer: Mikala Simons

NMLS# 1572974

5 out of 5 Stars

If you're wanting to buy a house jumping with both feet you don't have to worry about any bad deals they're there to help you in every way they can

headshot image of Eric Almazan

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Kath Athanassiou

Loan Officer: Kath Athanassiou

NMLS# 842626

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

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