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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,786 reviews
966 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,786 unfiltered reviews

Starting on Page 10517 of 15,393. Return to Page 1

5 out of 5 Stars

Overall great experience. It was all very smooth and went very quickly.

headshot image of Kimberly Heinen

Loan Officer: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars

Veterans United Home Loans was amazing and helped us through the entire home buying process every step of the way! Everyone involved was so attentive and kind to us from start to finish. Darin Jobe was our loan specialist and handled everything for us with ease. It was so refreshing to feel like we weren’t just another loan, but like real people with questions and concerns about their investment. He made us feel important, valued, and most of all, we felt heard. Between Veterans United and our real estate agents the whole home buying experience felt like a breeze. Everyone at Veterans United went above and beyond to get us our new home! We won’t ever think of buying another home without them!

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

4.5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars

Mystle and Jimmie were a pleasure to work with. Down to earth and very understanding about the stress buying my first home, and they made it as easy as it possibly could be!

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
headshot image of Joe Hooker

Loan Officer: Joe Hooker

NMLS# 1289086

5 out of 5 Stars

Veterans United makes getting a loan a pleasant experience with all the help you need to complete the process

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Terry was with me every step of the way as well as giving my a heads up on what to expect on the next step. It was a seamless process with veterans united. I was never kept in the dark and knew exactly where I was at during the whole thing.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars

As a first-time home buyer, I was very nervous starting the process. I had heard many home-buying horror stories. But as soon as my loan officer reached out to me, my fears were put at ease. Veterans United has great staff who are VERY knowledgeable and professional. They guided me through the VA home-buying experience with precision. My agent was patient and would always take the time to fully explain things that I didn’t understand. If he didn’t know, he did the research and followed up with me in a timely manner. From the loan officer, to the real estate agent, to the lawyer assisting me with closing documents, I was very impressed with this company. I would highly recommend any veteran who is thinking about purchasing a home to put Veterans United at the top of your list. Thanks to everyone for their assistance and guidance through this process. My dream of homeownership is now a reality thanks to the GREAT team at Veterans United!!!

headshot image of Jared Albach

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars

We simply could not be more pleased with this very stressful experience. Every time we ran into a hurdle, we had professionals serving us to clear them.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

4.5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

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5 out of 5 Stars

I had an awesome experience, but I also put in the work of having all my documents up front and getting things back the same day they were requested. You can speed up or stop your process just by being slow to respond with documents. Josh Capron was very helpful and I would use Veterans United again.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Zac Fitzgerald

Loan Officer: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

3.5 out of 5 Stars
headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
headshot image of Samantha Buckridge

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars

Great people to work with.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars

Working with Jess was great. She really helped my husband and I 100% confident in this home purchase.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars

You are the best

headshot image of Joe Choi

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars

Easy to follow instructions to electronically submit and e-sign documents. James Miller and the VUHL team took us thru the entire process from start to finish and provided professional and personal service. They always had answers to our questions and concerns---even returned our call after business hours when needed. Over all ---great service.

headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

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Experience first-hand why 367,897 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Nina and Carrie plus the guy that helped the credit everyone always answered my questions returned calls it was so easyPlease tell all how grateful I am for their kindness

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
headshot image of Gina Overshiner

Loan Officer: Gina Overshiner

NMLS# 1177627

5 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

I felt like Veterans United was look out for my best interest the entire time!

headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars

Veterens United is definitely number one for VA home loans. I have used USAA in the past, but they were never as efficient nor energetic as VU. My loan specialist, Justin Benge kept me abreast through the entire process. My transaction coordinator Nick Gemming made the underwriting process seem like a walk in the park. I truly enjoyed having both Justin and Nick as my professionals and liaison experts. I highly recommend VU to all of my fellow Veterans. Thanks for all your hard work and dedication.~Semper FidelisP.S. VU will also send you gifts!

headshot image of Justin Benge

Loan Officer: Justin Benge

NMLS# 1524876

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