The process was quick and painless. They answered every question in a timely manner and didn’t rush me or make me feel like I was a bother to them. It was way easier than the horror stories I heard about home buying.
The team knows what to look for to make the experience as smooth and quick as possible. They keep you on track.
My overall opinion is that it was a great experience. I would definitely recommend Veterans United and Kristen Sweet to any one of my friends and family.
Veterans United really take go the extra mile to identify and address potential stressors. Buying a house or refinancing can be a very stressful process in general. With Veterans United, I didn't have the same level of stress as I had in the past with other lenders. The professionalism and elite customer service is first in class and you will not find better.
Veterans united was a pleasure to deal with. Will recommend them highly in the future.
Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.
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Thank everyone for being an amazing company to work with and to make this process as easy as possible. There’s so many things that VeteransUnited did so well and I can’t thank everyone enough. Thank you guys very much for everything!
We didn’t have a lot of contact with Joe. However, all of the staff was very helpful and cooperative!!
Working with Veterans United was a wonderful experience. Our loan team was professional and on top of things. They were happy to talk to us when we needed to discuss something and emailed the other times. We felt extremely supported throughout the entire process. Obtaining a mortgage is stressful. We didn't feel this way at all. It was actually pretty easy!
What a wonderful, excellent and experience. The team of Todd and Ben made the time go so fast. The job that they did for us cannot ever be repaid. It will forever be with us and we will recommend this process for all veterans. Thank you Adele .
Veterans United made the home buying experience a breeze. They kept the process organized and simple. There were no bad surprises only good news throught.
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Fantastic service. The process was very smooth and streamlined. I would recommend VeteransUnited to anybody looking for a VA home loan.
