My overall experience was great. My only concern was the lack of communication towards the end. I would recommend that the lender be in contact with the buyer daily to answer any questions they may have.
I loved having instant access to my loan team. All my questions and concerns were addressed right away throughout the entire home purchasing process.
Friendly and professional staff
Everything is automated at VU and they have a really good website to keep you informed and updated on the status of your loan.
They treated me with respect and at times when I thought I was being a pest they reassured that they were here to help me reach my goal of obtaining a home
Jeremy and Andrea were top notch!
They were very thorough and communicative.
There was a lack of communication over the whole process, as well as confusion as to which loans we were eligible for. We expected Veterans United to work with us diligently, as this is our first home, and clear up any confusion as well as follow up on things with us, but there was not that curtesy.
Awesome experience met my expectations,and addressed any concerns with a sense of urgency .
Debbie answered all my questions and cared about me and my loan experience.
THANK YOU MR.MASON MR.NATHAN I REALLY ENJOY THE SERVICE YOU GIVE GOD BLESS AND TAKE CARE
Lizzy and Brad were steadfast, helpful, and kind throughout the entire process.
John and Kendall were fantastic!
