Veterans’s United is a very professional and make the home buying process simple and easy.
From the first phone call with Darci, to correspondence with Ben, and finishing up the loan process with Kat, every interaction with the home loan team at Veterans United was rewarding. They were knowledgeable, efficient, and patient, taking the time to answer my questions and explain the extensive process. They worked tirelessly to assist me however was necessary and for that I am grateful! Thank you Darci, Ben, and Kat for a great home loan experience!
Veterans United are equipped with experienced and very knowledgeable specialists that are prepared to take their clients through what is almost always expressed as a complicated and stressful process with minimal visibility to the customer. When our loan experienced the only real bump in the road and we were faced with incurring significant fines with our builder, our loan specialist did not hesitate to communicate with our builder directly and as a result, no fines/fees were assessed.This was my second loan with Veterans United and when the time comes, I will not hesitate for a 3rd.
My experience was great. My loan was prepared really fast. Even with hiccups, Veterans United came through for me. I am so grateful for my new home. Scott Beasley and his team were fast, accurate, patient, and worked diligently on my home loan. This has been one of the best moments in my life. I’m so appreciative. Thanks again Austin Burton for being there when I needed you. I will refer my friends and family to Vetetns United again and again. Thanks
Stay local. This experience was a nightmare.
Response from Veterans United
Your feedback is greatly appreciated, Micah. We thank you for the opportunity to journey with you toward home ownership. We realize that some aspects of the process can be challenging, but it is always our hope to provide dedicated care in facilitating each step along the way. Please feel encouraged to reach out for further support or to share more about your experience by contacting our Client Advocate team. We apologize that you did not experience the customer satisfaction that we desire.
The best team and experience I’ve had while purchasing a home!!!
I have nothing but good things to say about my loan team from Veterans United. Going in to to home buying process I was so nervous about the loan part, especially the underwriting phase. None of that ended up being an issue. My team was very good with explaining to me what would be going on and what I would need. The website was very user friendly. Whenever something was needed it would populate in my “To Do List” on my account page. I was able to upload everything I needed to get to my team right away. I can only speak for my experience those I dealt with and with my team, but if everyone working at Veterans United is half as awesome as my guys were you will be in good hands.
Don’t be afraid and trust the process! - Joshua
Veterans United is a great company and worked with us from day one all the way through making the whole process of buying a home so easy. The website worked great and was easy to use and our personal worker Michael and his assistant Hanna were both amazing and went above and beyond throughout everything. Amazing place and should be highly considered for your next home buying experience.
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I went into this process not entirely sure if I was going to be able to go through with it. The loan team helped and managed the hard leg work so I could just relax and wait for my closing date and enjoy my new home.
