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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,950 reviews
747 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
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Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,950 unfiltered reviews

Starting on Page 10650 of 14,899. Return to Page 1

5 out of 5 Stars
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars

Can not say enough great things about Veterans United! Thank you for helping us get into our home!

headshot image of Tyler Billington

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars

Veterans United assisted me through the entire process. They answered all my questions as kept me informed. I would highly recommend them.

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

0.5 out of 5 Stars

You sold our loan before we even made or first payment! We will never stand by Veterans United, nothing but an overrated sales gimmick. Be warned!

Response from Veterans United

Thank you for sharing your feedback, Alexander, and we are certainly sorry to hear about your frustrations. We understand you have spoken to a member of our Client Advocate team about this issue.

We aren't yet set up to keep all loans for the long term, though we are working towards that goal, and in the meantime, we only work with servicers that we have a good working relationship with, which allows us to work together in case of any concerns regarding your loan. A loan servicing transfer in no way is a reflection on your loan or how much we value you as a customer of Veterans United Home Loans. Thank you again for your review.

5 out of 5 Stars

Veterans United assisted my wife and I with our dream of buying a home on the beach. Their team members were courteous, professional, knowledgeable and personable. They expertly guided us through each step of the process and helped us achieve our dream of living on the beach. I would highly recommend Veterans United to any veteran. They are in the business of helping veterans realize their dreams. They helped make our dream come true. Thank you to all of the team members at Veterans United!

headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

4.5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars

My experience with veterans United was great would recommend them to anyone looking for a home

headshot image of Solibel Ramos

Loan Officer: Solibel Ramos

NMLS# 110667

5 out of 5 Stars

I had the privilege to work with Seth, Jake & Christina. They were so good to us, I would recommend if anyone needing a VA Loan, this is the team to have. We are so happy!

Thanks,
Vincent & Cheryl Mancuso

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
headshot image of Tim Wuest

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Photo submission from Nicholas P.

Josh made everything so easy from start to finish!

headshot image of Josh Salicco

Loan Officer: Josh Salicco

NMLS# 1048961

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Experience first-hand why 355,092 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars

I love using this company - multiple properties and have always felt like a first time buyer and not a repeat client. Very personable and very good with communicating information throughout the entire process. Also, one of the only companies I know who sends personalized gifts with closing as well.

headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars

If your in the fence about picking a loan provider VU is so much more then just a bank ! There interest is in you and not your money. I would recomend any Vet seek out VU!

headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Kayla Martin was also incredibly helpful and extremely vigilant. All told, my experience with Veterans United was 100% positive.

headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

4 out of 5 Stars
headshot image of Brooks Rapp

Loan Officer: Brooks Rapp

NMLS# 1660966

5 out of 5 Stars
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

3 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

4.5 out of 5 Stars

Veterans United was the easiest and most simple buying process for a first time home buyer such as myself. They walked me through the whole process and answered all the questions I had.

headshot image of Danny Kliethermes

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars

Forget Everything you know ask which is the best way to take advantages of "Your Military Benefits

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

Ready to see for yourself?

Experience first-hand why 355,092 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

An informed homebuyer is a happy one, and if you were like us and need to feel informed to make a sound decision then look no further than Veterans United! We started this journey a year ago and received financial guidance from them and here we are homeowners in a beautiful home.
-Mireles Family Semper Fi!

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars

Veterans United has been the best company to work with for our home purchase! We have a 6 month old which means busy days and a lot of sleepless nights! At first I thought “oh boy what were we thinking trying to buy a home with a baby” but then I got to meet our loan officer Allison and her coordinator, Shelbie. Allison and Shelbie completely exceeded our expectations. They made the process so easy (yes EASY!) and smooth that I didn’t feel stressed at all. I was able to focus on my everyday life and still close on a home with ZERO issues. I couldn’t believe it since I have heard so many horror stories from friends and family that have used other lenders. I highly recommend Veterans United (ask for Allison and Shelbie!) to my friends and family because of their exceptional customer service and fast loan closing!

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

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