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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,643

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

4.5 out of 5 Stars
Would Recommend

Everything was wonderful! the only thing I would recommend is possibly having a list of all documentation needed before pre-approving the loan. This could just help speed up the process.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Stephanie and Sarah was the best team to work with. They kept me in the loop and help me through every step of the process.

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend

refi charges are ok, but can be better. otherwise everything great

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

This IS THE BEST PROGRAM AROUND WHEN IT COMES TO SUPPORT FOR VETS GOING THRU THE HOME BUYIG EXPERIENCE. Jeff Jones a satisfied customer!

headshot image of Meghan Buchert

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend

All members of the team were outstanding. Thank you!!!

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

First, I want to give a special thanks to Cory Peebles and Hilary Albers. They were fantastic throughout the entire process from start to finish. My family and I encountered some challenges at the beginning of our home-buying journey. Cory and Hilary were there every step of the way, ensuring our interests were at the forefront of every situation we encountered. The VU team was attentive, reachable, and personable even after we signed our closing documents. This level of professionalism, expertise, and care is the hallmark of a great company that cares about its' clients/customers. I will give Cory, Hilary, and the VU Team my highest endorsement to other veterans looking for mortgage products. Thank you for everything, and I look forward to doing business with you again in the near future! NLP

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

4 out of 5 Stars
Would Recommend
headshot image of Sean Dobkins

Loan Officer: Sean Dobkins

NMLS# 1722912

3.5 out of 5 Stars
Would Recommend

Great team got everything done as laid out and told. Very helpful and knowledgeable.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

4.5 out of 5 Stars
Would Recommend
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

Veterans United had a well-structured process for first time homeowners. Made my experience easy to do so.

headshot image of Jack Young

Loan Officer: Jack Young

NMLS# 2133555

5 out of 5 Stars
Would Recommend
headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend

I really appreciate all the help from the team. You all really made this a smooth experience!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Josh Kirby

Loan Officer: Josh Kirby

NMLS# 2010844

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

3.5 out of 5 Stars
Would Recommend

Overall, the process was good. Everyone was friendly and helpful. We appreciate the hard work everyone put in to make this happen.I would only say that collective communication and shared understanding could l have been better. The home buying process is stressful enough. It's even more stressful when there's 5 people asking things of you.There were times were the agent would ask for information. We'd give it to him. Then the loan team could call us at work asking for the same information. There were other times were we'd ask the loan team a question that we apparently weren't supposed to? However, there'd be no explanation of why.People seemed very hesitant to actually explain certain concepts we weren't grabbing. In addition, when questions were asked (by us), it felt like people were only listening to respond, not to understand.We wanted this experience to be one we could also gain a great deal of knowledge from. We feel we missed out a bit in that area. However, everything else went well.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

The professionals that helped us throughout this process were amazing.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend

My loan officer Viola’s support was instrumental in making my homeownership dream a reality. She was always there to answer my questions, to explain confusing parts of the loan process, and to help me navigate. I felt honored to have her as part of my team.Kyle, my concierge was also super helpful. He made the aftermath of home-buying easier.

headshot image of Viola Sykes

Senior Loan Officer: Viola Sykes

NMLS# 1821541

5 out of 5 Stars
Would Recommend

Veterans United made our home buying experience extremely easy and provided so many resources to help with our purchase. I would recommend them to everybody I know!

headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

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5 out of 5 Stars
Would Recommend

I just wanted to send a Mount Everest size thank you to my Veterans United home-buying team; each of you played a vital role in me and my family finding and purchasing our dream home.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend

Veterans United is a beautiful project for veterans and you are loved and appreciated!
w/Love the CHERAMIES!!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend

Couldn’t ask for a better team. Thank you all so much for making our home buying experience so quick and painless. Would definitely recommend!

headshot image of Amanda Baker

Loan Officer: Amanda Baker

NMLS# 2132117

5 out of 5 Stars
Would Recommend
headshot image of Whitlee Goostree

Senior Loan Officer: Whitlee Goostree

NMLS# 1188778

More Reviews

See all 383,643 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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