Jennifer Candler and Melissa Hodges were outstanding! They both provided top notch support throughout the entire process. They were both friendly, professional and answered all questions in a timely manner. Highly recommend them to anyone.
Great software, super responsive loan team
You guys are fantastic, thank you very much.
“Out of 100% of houses 99% go well, and then there’s the 1% in which you fall into...” Try to do the right thing and cash in on 14 years of dedicated military service and I was shafted with every proverbial excuse/roadblock that didn’t fit to the standards of Veterans Unite Home Loans. If my friends and family were subjected to any of the same type of process I went through I would not recommend them to your organization.
Response from Veterans United
Matthew, it is important to us that we work hard to provide excellent service and we realize that the home buying process can become stressful at times. Thank you for sharing your open and honest feedback. Our Client Advocate team will research your comments and work hard to ensure that we are learning whenever possible the best ways to ensure excellent customer service. Please reach out to us if you would like to discuss your experience further.
Very professional and did everything I asked for.
Shannon and Jordan were amazing to work with. They took me through every step of the process and explained things to me. They even took the time.to re-explain things to me when I did not understand. Top notch duo through the whole process.
The entire team worked tirelessly to make my mortgage process seamless. Thank you so much.
Ready to see for yourself?
Experience first-hand why 355,267 homeowners give us a perfect score!
Great experience with no problems from the beginning till the end.
Jake Ford was AMAZING, EXCELLENT, EXCEPTIONAL, OUTSTANDING, AWESOME, EXTRAORDINARY throughout the entire process. His team was EXCELLENT as well. Thank you so very much for all your hard work and dedication in helping me to get the loan and making changes with enthusiasm and a positive attitude. Thank you for staying in contact and keeping me constantly informed. Thank you for your quick responses, exceptional professionalism, courtesy, positive and friendly attitude, and support. I have NEVER had service like that in my life. It is good to know there are still hard working, trustworthy, honest and supportive people still in this world. I wish I could get you for EVER business transaction I have to conduct. Thanks for the experience and everything you did for me. May God bless you all.
