Andy, Brandon, and Dan were what I dubbed "the dream team". I hit the lottery with the crew I was assigned from VU for my first home purchase. The only bad thing is, if i ever purchase another home, there is no other place to go but down for customer service as theirs can't be topped!
One of the things I enjoy most about Veterans United is the ability to do everything remotely and with very little time sensitivity. The people are always professional and courteous. Veterans United was there for us the 1st time we bought a home and again the 2nd time. As long as their service continues to be excellent, we will continue to be excellent customers.
Stephen and Christie and Kim and Jim made this happen for me and I appreciate everything they have done for me
Process was quick, painless and very easy thanks to my loan officer and her team!
Veterans United, from day one, worked with us to ensure we were able to secure our dream home. At no point did we feel pressured, or stressed during any of the process. Our realtor, who was less than exceptional, created many problems throughout the process, creating more work and longer wait periods for the team. All of these issues were met optimistically and energetically and resulted in us obtaining our dream home on time, which was an extremely tight schedule. I recommend Veterans United to everyone I know, and will use them again in the future.
if your looking for a brand mew home that doesnt need any TLC then VU would be a good option, otherwise i recommend going with a local lender
Response from Veterans United
Hi Robert, we value every opportunity to help and appreciate each time a customer provides feedback on ways we can improve. Thank you for sharing these comments. If there are specific ways we can better serve those customers in the future, then please reach out to continue the conversation.
They were the greatest. They made home buying easy. Very personable and caring.
Veterans United worked with us to get us ready to buy our first home. We were young, inexperienced, and not exactly financially ready. Our team was so helpful, they really made it all straight forward, and painless. We had talked to other lenders, but none compare to VU.
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Don't have a second thought. Their wonderful to in all you need.
From the first inquiry right to the closing everyone was friendly, professional, knowledgeable, accessable, and thourough! A great experience!
The process was so easy. I was able to do nearly everything through my smartphone which was extremely convenient.
The whole process was made ridiculously easy. Thank you !
Veteran's United should be known by all Veterans. I can't overstate the level of service, respect, open communication and ultimately, satisfaction I received in my mortgage loan process with their team. From top to bottom they worked hard to meet my needs and keep me informed. They went well beyond the expected level of assistance given the nature of my retirement needs and always took time to talk me through processes and keep me focused on the goal. I would recommend them without hesitation to any Veteran. They made my retirement dream home happen. I can't think of a more important and honest recommendation than that.
Veterans United got is in our new home quickly. Helped us find the perfect realtor and was there for us every step of the way!
They do exceptional work to get your loan thru and they stay right with you thru the whole process.
