The entire process went very smooth. As a first time home buyer I had lots of questions and was helped at every step of my journey.
Like I stated before, Danielle was amazing! Veterans United has an easy, user friendly website that helped to keep us on track with our to do's and what things we needed to upload. Everyone was so helpful and our team was amazing and we even were able to close a week early! We cannot thank Veterans United, Danielle, and her team enough for everything they did for us! So Impressed!! : )
Overall great experience. I bought my first home had an amazing team behind me.
Veterans United was a great choice for my mortgage !! They made the process as easy as possible . Couldn't ask for it to be any better . Thank you so much !
I am extremely happy to say that Veterans United was my home loan of choice. They went above and beyond to ensure we were always up to date, taken care of and aware every step of the way. A special thank you to Lynne Holt, Celina Mowery and Tanner Smith as they were my home loan team. These guys know what it means to take care of their customers. Tha is you all so much.
From day one to day 30 we received the best customer service from VU team. The online account and the expedited stream line process deserves a 10! Janet Bowe and her amazing team deserve all the credit for making our home experience with VU outstanding. Janet was always available, answered any and all questions in a timely manner. Thank you VU!
You tricked us out of a year of money on this house, and then you stole it... twice.
Response from Veterans United
Bertram, we thank you for sharing your comments. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn about this experience. Please contact us to share more information.
Exceptional! Never had an issue and he made himself available even after normal operating hours. Thanks for your outstandong professionalism and expertise Matt!!
Veterans United was my first choice of loan company after careful research. Previous customers reviews were supported completely. The team I received made the home buying process so easy. Being a first time home buyer, everyone made sure that I was informed during the process and what was expected out of me. The website allowed for easy communication and uploading of the necessary documents needed for approval. I will always speak well of Veterans United, Steve Klincheloe and his team, and I will recommend 100% of the time.
Veterans United and their team made us feel welcome and like we were apart of a family..Thanks to all of them we now have home that we can call our own.
Veterans United made my first home buying experience quick, easy, and painless. There was never a question that I asked that they could not answer. I would absolutely recommend them to anyone.
My journey into a new home purchase was very hectic and time became the enemy. Meghan Buchert and her fellow associates made my experience with Veterans United although via e-mails and phone and me feel like I was part of a family. Their expertise and knowledge of the process made my journey less stressful.
I started with another VA loan company and after 35 days we were still no where near ready to close. Then this other VA Financing Company (you know who they are because you see their ads on TV) told me that I would have to "buy-down" my interest rate for an additional $3,000 to get the rate that I wanted. The rate that I wanted was the interest rate that they advertised when I started the process with them. I checked Veterans United site and the rate they advertised was lower than what the other company was offering me even with the "buy-down". So I started the process over with Veterans United. It took just 37 days from the start of the process to home owner. Staff worked through every part the home purchase financing with me. With the homeowner covering closing costs we had excess money in our closing costs that John used to "buy-down" our interest rate to an even lower rate than what we were initially looking for. During the process they even pointed me to a Veterans Home Insurance company that insured the home for an additional savings of $200 per year below the other quotes that I had. The staff is very helpful, quick to respond or turn around information and they all work to exceed their clients expectations. Wonderful experience. I would tell any Vet out there that Veterans United is the only place to go if you are looking for VA home financing. Thanks Again for all of your help.
I would highly recommend Veterans United as a veteran that is using their VA home loan benefit for the first time. The staff is knowledgeable and courteous. They were able to seamlessly guide me through the process and explained what was expected along the way. Thank you for helping me where local lenders fell short.
Veterans United provides a valuable service with their knowledge of the VA home loan process and their commitment to current and previous members of the armed forces. The personal attention given to each applicant throughout the loan application makes using Veterans United the smart choice for a VA loan
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I believe that the Veteran United workers will do all they can to help you and fellow veterans.
Tony was great to work with. He gave it to us straight and made everything easy to understand. Nothing happened that he didn't already say was going to happen and followed through with everything he said he would. I'm really glad I decided to go with Veteran's United over a local person. I really do think we would have not have our new house if we had went somewhere else. They are pros through and through.
we would recommend veterans united to anyone.
