Veterans United got it done with no issue along the way. Leanne Moss and her team had a step by step process that we followed to the letter and we were approved first try! Our retirement home is a dream come true and we have her and Veterans United to thank for it.
Very professional and knowledgeable people who made a very stressful time buying my first home much easier.
My only headache was dealing with Erin. Though Erin worked very hard and it was very appreciated, her customer service skills are slightly lacking. I feel there wasn't much compassion for dealing with a person that does not deal with the home buying process everyday. We had several miscommunications where Erin was very frustrated that I did not remember a term written in one of the multitude of documents exchanged ever the months. At one point Erin stated "my other customers don't have this issue" (paraphrase). I reminded Erin that as an RN if I were to tell my patients "Other patients can do this, why can't you?" that it would be incredible offensive. I felt a bit stupid at times and embarrassed that I did not completely understand the intricacies of real estate purchasing. With that said, Erin worked very hard and I appreciated her quick responses and am not adding this information as a negative on her performance in any way.
They. Always remind the importance and answers to data you are asked to give.
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This company and employees are really great to work with the process goes smoothly from beging to end Thank You Jake and Brooke
If you are looking for a company that cares about your needs don't hesitate United Veterans is the right choice.
Veterans United help my family buy our first home during a very difficult and trying time. We would not have gone to anyone else. Every step made the loan process smooth and painless.
Veterans United understands the stress of purchasing a new home and moving. They made the finance portion of the transaction easy, and MyVu is a simple platform to make the loan process smooth.
Veterans United Home Loans we on top of everything. Anytime I had a question I could call or e-mail. I did a lot of emailing and I had a response back usually less then 10 minutes. The loan team was very helpful and I am so thankful I work with such a great team to help me with my home buying experience.
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Veterans United provided excellent service throughout entire process. I would recommend them to any veteran looking to purchase a home. I couldn't be happier with my experience.
Getting a home with Veterans United was so much easier than I could have ever imagined! From the pre-approval to the closing, everything went extremely smooth. Even when I had a few issues arise, they were able to help guide me and get the information I needed to continue with the process. I couldn't have been happier with the staff and the whole process.
Andy is the man
If you don’t use these guys for buying a home you’re wrong !!!!!
