I would recommend above Veterans United Home Loans; Chad Werner. Everyone was super friendly and responsive but Chad was above and beyond friendly and responsive. Chad had amazing customer service and did a wonderful job at connecting with us and our realtor at all times, many times multiple times a day.
Just a suggestion, for better customer service I find a personal introduction meaning who you are and a follow-through with post messages goes a long way.I had to count on my Loan Specialist to pick up the pieces when I didn't get a follow through that's why I rated you an 9 above. ~d
The team showed a perfect example of Best of Class Service.
I am very satisfied with the service and updates I get about saving me money.
Everyone I spoke to at Veterans United was very helpful and friendly. They made this whole process so easy.
It was seemless
It is wonderful and so much less stress when you have someone who knows what they are doing on your side.
Outstanding agent
Stuart, Candie and Lauren were very polite, patient and informative.
Fast! Knowledgeable! Amazing!
I think applying for a home loan with Veterans United was awesome journey from day one. I have no knowledge of what buying a home consisted and Vereran United taught me that and step by step. All my questions, doubts, concerns where answers at all times . I would definitely recommend this to my friends who are veterans. I think everyone did a wonderful job , I think the following personal should be acknowledged and awarded for there're hard work and enormous effort Kristen Fischer from the light house program ,Ms.Terra Carlson and Mr. Bales .Thanks guys , My family is truly thankful.
Hands down the best customer service I have received buying anything in life. VU treats you like a person and not a number. Also the best customer service I have received from afar.
I appreciate the support and keeping us informed.
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We would be glad for you to use us as a reference. We are so pleased with your help and the process of our loan. Thanks Garrett.
Kris Ball and Brandi Arvidson were incredible. They were professional the entire process, but we were also people to them. We hit a few hiccups during the process, but they were there for us. They explained everything in detail, and kept us updated.
