a 3.5 MINUTE response time, and overall great service. lender was so willing to deal- and compromise- very surprising for a bank. i will enjoy his stapler immensely-
2nd time using veterans united and it was very smooth yet again.
Everybody in the whole process was amazing. Veterans United is great and filled with great people.
Great overall experience.
On a whelm decided to purchase a house to give my puppy a year to play in. Randomly ran across the VU site and requested a preauthorization amount. The process was very simple and efficient. The team at VU work well together and truly make you the center of the process.
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Experience first-hand why 355,308 homeowners give us a perfect score!
Amazing experience. My team helped any way they could even with unexpected delays out of their control and made sure we were taken care of.
Veterans United truly is the BENCHMARK in the home buying industry! No stone was left unturned with outstanding personalized service! As a retired USAF field grade officer, I thought I was back working in a Headquarters position with exceptional Joint Staff Enlisted and Officers! Lt Colonel (ret) Steve F.
When I did call I go straight to voice mail then right after I hang up. I would get a text felt like I was working with a AI. Maybe I'm old school ,but I have bought a house before during that time I was able to meet my loan agent a few times to go over the paper work face to face. This time around text message not much of a warm fussy feeling. In the dark most of the time.
Extraordinary and knowledgeable
Veterans United has a great and complete team. Everything from start to finish is laid out in easy to follow steps that makes the process work seamlessly and doesn't overwhelm the home buyer. I couldn't have asked for a more responsive home loan experience. Unlike other lenders, Veterans United answers the phone! Thanks guys for all you do!
I felt confident every step into the home buying process that the team had my best interest above all else
All parties involved perform exceptionally well and I will recommend Veterans United to all of my friends.
Thank you all!
As stated above this loan had obstacles that were not ordinary. I was able to speak with Jordan around MY schedule to work through and resolve some uncharted territory that neither I or Jordan had face before. Jordan led his team, asked the right and tough questions to supporting teams that made this possible.
Exceptional people and service, completely satisfied with our experience with Veterans United Home Loan. Our dreams are becoming a reality, thank you!The Flannigan
Had an amazing experience and would and will recommend to everyone
