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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,304 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,304 unfiltered reviews

Starting on Page 1092 of 14,844. Return to Page 1

5 out of 5 Stars

I will love to work with the same team when I use VU again for another purchase in the future! You’re the best! Thank you for an amazing experience Craig, Bryan, and Jonathan.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

I am very pleased with the entire process. They were always there to help and answer any questions I had. They went above and beyond to assist me. Excellent team.

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

4.5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars

Thank you all so much! Home buying was a breeze with all of you as our team, my family can not thank you all enough!

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars

Aaron, Erin and Jason were magnificent in keeping me on track and focused, during this entire process. They did not allow me to drop the ball. I will always recommend this team to all of my veteran friends who are thinking of buying a home

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars

Thank You

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

2.5 out of 5 Stars
5 out of 5 Stars
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

Will recommend all potential homebuyers I know to use VU.

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

4.5 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars

This has been a fantastic experience and I truly appreciate all the assistance and information and my new house

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

0.5 out of 5 Stars

Lauren Ross made this experience awful

Response from Veterans United

Hey Edgar,

I’m really sorry to hear that your experience wasn’t what it should have been. That’s not the kind of service we aim to provide, and we’d love the chance to learn more about what happened. If you’re open to it, please reach out to my team at 1-800-212-5200 or ClientAdvocate@vu.com. We take feedback seriously and want to do what we can to improve.

5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars

For my first time home buying experience... It was amazing. VU helped from start to finish. Making everything super easy, understand, and took the fear away. I trusted them with helping me find my forever home for my family and they did just that. I'd recommend them over and over. Thanks so much for everything

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

Everyone was so great . We love our home. Thank you for making this process easy for us.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Bob, Crystal, Liz and the entire Veterans United Team did an outstanding job. Always available to answer questions, and always professional and courteous, they made the entire process as easy as possible. I would definitely recommend them to anyone considering purchasing a home.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

Outstanding customer service. Timely execution of tasks. Ready to help at any hour.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

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