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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,631

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

We appreciate everyone and all of their help!

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

They made the process easy and simple, no stress when it came to my home buying experience. They were always there to answer any questions that I had.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend

I would recommend this company 100 times over.

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

4 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Katlin Walls

Loan Officer: Katlin Walls

NMLS# 2184822

4.5 out of 5 Stars
Would Recommend
headshot image of Tyler O'Brien

Loan Officer: Tyler O'Brien

NMLS# 2346075

4 out of 5 Stars
Would Recommend
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

I truly never imagine buying a home being so easy. From the day I applied for pre approval to the day I signed for my house it was only 34 days. Ashley, Lauren and Olivia made my first home buying experience a breeze. Buying a house was literally easier than buying a washer and dryer thanks to this teams. Much appreciation and gratitude to this team. Thank you for making this milestone event a positive memorable one. This was the best possible outcome! Thank you again!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

3 out of 5 Stars
Would Recommend

Please let 1st time VA home buyers know zero down isn't really zero down.
Unless you are going to let them bake every appraisal, inspection and closing cost into the loan.
I recommend Vet United only because of so much that paperwork was done online.
That being said, items placed in the todo list can be very confusing to 1st time buyer.
cough* $6900 estimated closing cost that wasn't close to correct.

Response from Veterans United

Thank you for the feedback and for the words of wisdom, Solomon. While the VA home loan doesn't require a down payment, there are other costs that are typically the responsibility of the buyer. Veterans United takes great care to disclose estimated costs early and throughout the home buying process in addition to being available to answer any questions our veterans may have. We hope you celebrate many happy years in your home!

5 out of 5 Stars
Would Recommend

As mentioned earlier, this has been a long process...Literally, months went by and I'm sure Benjamin and Parker wondered more than once whatever happened to me. But, everytime I did contact them or they contacted me, the conversations were always informed, positive, and helpful. I now have the home of my dreams at a mortgage price I can comfortably afford, and I love my current situation. Benjamin has assured me that, when interest rates go down, he will be sure to contact me and explain what that means to me...and I am sure he will. I have a great fondness for VU and that's not something many people can say about their mortgage company now, is it?

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

4.5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend

Honestly, I just can't believe how much support I got from VU. I did not think that kind of service existed anymore! I did not just have one person to help me but an entire team! There were group chats, group emails, and phone calls throughout the entire process from start to finish. I was never left questioning anything or wondering what was next. And the portal made everything so easy, giving me a to-do list, documents, and information all on one personal page. I could not believe how smooth VU made this home-buying experience, especially considering how hectic and crazy the home-buying market is right now. Thank you so much!

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Would Recommend
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend

I really enjoyed working with them to get my loan processed and closed. They were extremely helpful

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

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5 out of 5 Stars
Would Recommend

I would definitely recommend this team of professionals to fellow peers and family members. Look forward to doing more business in the near future. Keep up the great work ladies and gentlemen!!!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Taylor did everything n more we have delt with him on 3 house all together 2 buying and 2 refinancing

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

The whole experience was eye opening. Every team member doing their part to make an amazing end result. Everyone on the team communicated their part to me and with each other. This includes John and Chuck from the realtor side. What could have been an overwhelming experience became so much less stressful as a result. Thank you all.

headshot image of Jake Wood

Loan Officer: Jake Wood

NMLS# 2286607

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

The whole team, from the front line to the underwriters, was excellent. I can say that I never once felt left out in the cold by my team. They were by us every step of the way, explaining and patiently understanding when we did not get what was happening. I can whole-heartedly recommend each and every one of them to any service member looking for the best home buying experience ever.

headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

More Reviews

See all 401,631 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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