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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,228 reviews
933 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,228 unfiltered reviews

Starting on Page 10937 of 15,508. Return to Page 1

5 out of 5 Stars

Veterans United made our dreams come true by providing us the opportunity to purchase a new home. We never thought this would be possible. Every representative I spoke with was friendly and professional. Our loan officer was extremely helpful through the whole process, even after we closed. We were pleased to work with Veterans United and would highly recommend them!

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

4 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

First time home buyer Veterans United was with me from start. A bit time consuming but by completing the To do list made it to settlement!!!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Mr. Craig Brumfield and Ms. Rain Mitchell were super amazing.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars

This was our first time buying a house so we were very nervous and unsure of all the steps. Matt was our loan specialist and he was absolutely fantastic. He went above and beyond. He was very informative, helpful, understanding, and absolutely dedicated. We were so lucky to get him as a loan specialist. Ask for Matt!

headshot image of Matt Ponder

Loan Officer: Matt Ponder

NMLS# 1674156

5 out of 5 Stars
headshot image of Zachary Roberts

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars

To all of my fellow Veterans looking to buy a home. I highly recommend Veterans United. They are very professional and put your needs first from start to finish. Working with Jimmy and Ashley really put me at ease and I was able to call and talk with them whenever I had any questions are concerns. They really care for about your needs and not just to make money. thank you guys for helping me give my family the Best Christmas present ever.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Photo submission from Mcclira J.

Veterans United is truly for veterans. They take their job seriously and they care. I will tell the world Veterans United cares and they love their job!

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars

My Loan team were great in explaining to me as a first time buyer all I needed to know. They always responded in a timely manner.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

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5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

I couldn’t of found a better group of individuals to work with. Professional, intellectual, comforting, and understanding. Veterans United made my first time a memorable experience and helped me find that special place my family needs to be. Thank you Veterans United! God Bless!

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

3.5 out of 5 Stars

The fact that documentation requested kept seeming to change based on the whims of the underwriters was frustrating. This process seemed to be very difficult as for the rest everything was great.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

We had a great experience with Veterans United! Always had great communication and walked us through each step, we were very impressed! It is very nice to have access to your file!

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars

You want a smooth and haapy loan process. Put your trust in Veterans United Home Loans!

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars

We felt very comfortable process from start to finish. Very helpful staff. Excellent company we really appreciate their hard work. I gotta admit I really enjoyed the process. This was my first home buying experience and I didn’t feel like I did any work at all except uploading documents and when I had questions they had answers every time for every question. I never felt pressured or like I was being taken advantage of. I would highly recommend. A+++!!!

headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

4.5 out of 5 Stars

Eric and Alyssa worked with me through every detail and question I had... The experience was made more transparent and less stressful because of them... Thanks again for all you do you guys rock... (Go Navy)

headshot image of Erich Arvidson

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

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Experience first-hand why 370,849 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars

When you think of what the home buying experience will be like, especially your first home, you hope it is absolutely perfect. Thanks to Veterans United Hone Loans, and my finance officer Zach Roberts I can honestly and gratefully say that perfect is exactly what my experience was. My experience was unique to say the least and even as a service member, intimidating. Zach was by my side every single step of the way and I cannot express how significant that is. Regardless of the time of day or even how insignificant I thought a question was, I never felt not inclined to pick up the phone and call Zach. He was more than just my finance officer, he became a friend. Morning, afternoon and night he educated me on everything I needed to know. Zach was personable, reliable, timely, professional, courteous and most importantly - caring. Impeccable is the word I would use to describe my overall experience with Veterans United Home Loans. There aren’t enough words to describe how humble, enlightened and truly grateful I am to have had Zach and VUHL in my corner, guiding me through one of the biggest decisions and purchases of my life. Bar Raising Customer Service, and when those customers are the men and women who have served our country and protected the freedom of the United States and it’s citizens- what could be more important? Thank you a thousand times over VUHL and Zach for starting off this new chapter in my life in the most memorable way possible, I can assure you - I’ll be back.- A very happy and satisfied customer and now... homeowner.

headshot image of Zachary Roberts

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

4 out of 5 Stars
headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

It was a great buying opportunity

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

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