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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,034

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 382,034 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

This has been the easiest part of our last few months in the area. Everyone from the home buying concierge to the realtor was extremely helpful and made things a breeze.

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend
headshot image of Marjory Christensen

Loan Officer: Marjory Christensen

NMLS# 1918279

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

I was very pleased with the help from everyone involved on Veterans United. They constantly kept me up-to-date with the process and had a very convenient to do list which was a big help for purchasing my first home. I will be talking to all my vet buddies that are looking for a home.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend

This loan team was exceptional in finding me the right home. Although it was a long process, they were with me every step of the way and I couldn’t be happier. Thank you to Chris Hill and his entire team for finding my wife and I a beautiful home

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

4 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

4.5 out of 5 Stars
Would Recommend
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
Would Recommend

Vet United made it possible for me and my family to secure a fantastic home in a very volatile market. Neil Hansen and his team has worked with us for over two years in trying to find our first home. From start to finish he's been absolutely instrumental, professional, and reassuring in a very turbulent South Florida housing market. He's been with us for our marriage, the birth of our son, and now seen us through the purchase of our first home. Always checking up and seeing how were doing. I've been lucky to have him as our loan officer and proud to call him a friend. Many thanks to you Neil, your crew and the whole Vet United team.

headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend

Everyone at Veteran’s United are very knowledgeable and were extremely helpful throughout our buying process!We couldn’t be more satisfied or happier with the very personal service we were provided.

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

3.5 out of 5 Stars
Would Recommend
headshot image of Anna Koepke

Loan Officer: Anna Koepke

NMLS# 2351288

5 out of 5 Stars
Would Recommend
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

4.5 out of 5 Stars
Would Recommend

I also wanted to say thanks to Max and Tony for their help in this process.

headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend
headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend
headshot image of Cynthia Diaz

Loan Officer: Cynthia Diaz

NMLS# 1483854

4 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4 out of 5 Stars
Would Recommend

Overall, this was a great experience. There were some last minute underwriting issues that seemed like they could have been addressed much sooner. They delayed final approval and caused us some anxiety.

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

4.5 out of 5 Stars
Would Recommend

We really enjoyed working with the Veterans United team assigned to us. They were so helpful and nice and made us feel like we were the only customers they had. The home buying experience with Veterans United was the best one we've had yet!

headshot image of Alea Schuyler

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

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5 out of 5 Stars
Would Recommend

I have not experienced anything like the customer service that I received from VU, in a long time, maybe ever! They actually cared about me and my family. It was not just a business transaction, the team was amazing. I believe that every company in America could model their customer service from VU! As long as VU is in business, I will never deal with another home mortgage lender again!

headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend

I have to say the overall experience was amazing. Everyone was helpful and always available to answer any questions.

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend

I was reluctant at first to try Veterans United Home Loans, however speaking with Rich Pauls right at the beginning, then Ben put me at ease immediately. They were responsive and supportive every step of the way. I highly recommend Veterans United Home Loans.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

I feel like the entire team was helpful, understanding, and committed to my wife and I finding the best possible home. They constantly reached out and treated us like we were their only clients. Thanks again for everything.

headshot image of Phillip Bacon

Loan Officer: Phillip Bacon

NMLS# 2340159

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

More Reviews

See all 382,034 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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