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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,193

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 428,193 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I would definitely recommend Miguel to anyone buying a home. This is our second time using Veterans United and I have recommended others as well.

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

defiantly will be using them again in the future

headshot image of Devin Perkins

Loan Officer: Devin Perkins

NMLS# 1737394

4 out of 5 Stars
Would Recommend

The whole process was good. Frustrating at times but understandable since we are buyinga house. Jessica did everything she could to alleviate any issues that came up. Would recommend 100 percent to friends and fam.

headshot image of Jessica Galvan

Loan Officer : Jessica Galvan

NMLS# 2268425

5 out of 5 Stars
Would Recommend

We couldn’t be happier with entire team at Veterans United. Everyone went above and beyond for us. Honestly we were terrified to go through the process after hearing so many horror stories but I can’t rave enough about how easy they all made this process for us. So grateful for Veterans United.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

4.5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Could not have asked for a better team to work with. Absolutely outstanding throughout the entire process. Thank you so much!

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend

Great company, Rick Bridgman helped me through some complicated issues with the home buying process, would have backed out if not for him.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Veterans United have been great from day one. I started working with them last year and they were very helpful in getting my credit where it was supposed to be and after that process was down the loan department was amazing. The process was so fast and easy that I was surprise in closing on my new property in 30 days. I want to thanked my whole team and the Veterans United staff on all the hard work and process to get me and my family in our forever home.

headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

4.5 out of 5 Stars
Would Recommend
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

4 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

4 out of 5 Stars
Would Recommend
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of Jermaine Rivera

Loan Officer: Jermaine Rivera

NMLS# 2172159

5 out of 5 Stars
Would Recommend
headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

5 out of 5 Stars
Would Recommend

I highly recommend Veterans Home Loans to anyone looking for a VA loan. The very experienced, knowledgeable team are friendly and easy to work with and walk you through each step of the process. They make it simple and the whole experience was great!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

1 out of 5 Stars

They screwed my loan up from get go. I had no faith in them that they could get me to closing. Too many excuses.

Response from Veterans United

Hi Howard,

Thank you for bringing this to our attention, and I'm really sorry to hear about your frustrating experience with your loan process. It’s disappointing to know that you felt we fell short which caused you to lose faith in our ability to get you to closing.

We strive to provide a smooth and reliable service, even when unforeseen circumstances occur and loan products need to change or adjust. Regardless, it sounds like we missed the mark with too much defense and not enough offense in communication.

Our Client Advocate team remains availble to field suggestions on how to best serve you so we may ensure others do not have the same experience. To get reconnected with your client advocate, you please reach out directly to 1-800-212-5200 or ClientAdvocate@vu.com? We're in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to contact us anytime.

5 out of 5 Stars
Would Recommend
headshot image of Josh Matz

Loan Officer: Josh Matz

NMLS# 2389906

5 out of 5 Stars
Would Recommend
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

Great team, second time buying with Veterans United. Always impressed with how easy the process is.great customer service

headshot image of Cindy Tolster

Branch Manager: Cindy Tolster

NMLS# 455905

More Reviews

See all 428,193 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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