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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,913 reviews
778 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,913 unfiltered reviews

Starting on Page 11062 of 15,298. Return to Page 1

5 out of 5 Stars

Like a well disciplined and well trained military team, the ladies and gentlemen of Veterans United will complete the mission. Their care and concern is a very pleasant surprise in todays world of home loans. I would recommend these girls and guys to any veteran who are looking to secure a home loan, they are very respectful and know what they are doing.

headshot image of Chris Holdman

Loan Officer: Chris Holdman

NMLS# 369923

5 out of 5 Stars

If this is the typical loan experience with Veteran United, their customer rating should be 100% my team was fantastic.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

3.5 out of 5 Stars
headshot image of Debbie Rau

Loan Officer: Debbie Rau

NMLS# 308629

5 out of 5 Stars

Very Happy indeed, best veteran friendly bank

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars

Awesome people to work with. Chris Solomon was our Loan specialist and we could not have asked for any better help. Guaranteed satisfaction and great help with any questions along the way. It was an enjoyable experience.

headshot image of Chris Solomon

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars

Excellent service! Dont pass up the opportunity to apply with veterans united.

headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

4 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

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5 out of 5 Stars
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

You will be making a HUGE mistake is you do not become a member of the Veterans United Family! I have never been more pleased with the relationship with any organization I have had over the years.

DO yourself a big favor and contact Veterans United if you are even THINKING of buying a Home!
You WON"T regret it!

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars

Jerry Simons and Taylor Fruits are the best. They are AWESOME people to work with and stays on top of things. They push until they get the job done. You can't go wrong with them, or Veterans United Home Loans. PLEASE if you want a VA loan then go with this group.LOVE and PRAYERS to them all. Thank you very much. The Bullman Family.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Don’t use anyone else!

headshot image of Zachary Roberts

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Ashly Bohinc

Loan Officer: Ashly Bohinc

NMLS# 1161538

4.5 out of 5 Stars
headshot image of Luke Whaley

Loan Officer: Luke Whaley

NMLS# 1359712

1.5 out of 5 Stars

This company closed quickly and moved things along on a timely basis. I was not impressed with the level of communication from any of the "team" that was assigned to me. For what I had to pay off to qualify I could have easily gone with a different type of loan. Did I get the house I wanted? Yes. Was it a giant headache? Yes. Did the company do their job? Yes. Minimally.

Response from Veterans United

Thank you for this information Joel. A member of our Client Advocate Team has left you a message and sent an email for additional details. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and discuss ways that we might improve.

5 out of 5 Stars
headshot image of Jonathan Connell

Loan Officer: Jonathan Connell

NMLS# 1483292

3.5 out of 5 Stars

Ian was great with communication and did a good job!

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

4 out of 5 Stars
headshot image of Zachary Nelson

Loan Officer: Zachary Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars

Would definitely recommend veterans United.start to close in less than 30 days!! They were a dream to deal with! If I ever purchase another home...this is where I'm headed for a mortgage..

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

2.5 out of 5 Stars
headshot image of Erica Ellingsworth

Loan Officer: Erica Ellingsworth

NMLS# 1699489

0.5 out of 5 Stars

My personal opinion, I will never make any loan with Veterans United. My experience was not good and can not recommend this service to any one.
Thanks

Response from Veterans United

Eddie, thank you for sharing your comments with us. We appreciate the recent opportunity we had to discuss this situation with you further. We are committed to holding ourselves accountable for excellent customer service, exploring ways for continued improvement, and seeking opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.

5 out of 5 Stars

Overall good experience

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

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