Handed my loan off immediately without notice or consideration.
Response from Veterans United
We appreciate the details on your experience, Christopher. Every individual on your loan team works together to ensure they are getting you to closing. A member of our Client Advocate team is available to discuss your issues further if you would like to speak to them. We want to ensure that other Veterans in the future do not have a similar experience. Let us know if we can help in any other way.
Absolutely awesome service. Great help to us even from overseas.
My transaction coordinator, Kim Duncan, was ALWAYS available for my questions and concerns.
Veterans United made my refinancing a good process. No issues. Everyone I worked with were both professional and polite. I highly recommend.
Any time we had a question or were looking for updates we always got an answer quickly.
Nathan and Alyssa went above and beyond to get this done. Other loan companies did not want to help. Being a self-employed business owner makes things very very difficult. A difference Mortgage Company dismissed us quickly and was uninterested in trying to do anything for us. Nathan and Alyssa went the extra 10,000 miles and made it happen. Too many good things to list. I recommend them to everybody!
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Everyone at VUHL was great to work with towards our home purchase.
Neal Roeder and his team were awesome and made the whole experience of getting a home loan very easy to get through and I would recommend Neal and his team to anyone. I was particularly impressed with Neal’s willingness to help me understand the process and his willingness to help me to get through it.
Extremely helpful from the first moment. Kudos to Johnna and Kayla.
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Very professional and was available when necessary
Overall just a great experience. I’ve heard so many nightmare stories from friends and family, which we never experienced with VU.
This is the second time using veterans united and using Amber brown. I can not say enough good about her and the company. Amber makes it so easy and is just as happy and cheerfully from day one till the end. Just perfect and easy.
