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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,301 reviews
711 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 459,301 unfiltered reviews

Starting on Page 11212 of 15,311. Return to Page 1

4.5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

2.5 out of 5 Stars

Handed my loan off immediately without notice or consideration.

Response from Veterans United

We appreciate the details on your experience, Christopher. Every individual on your loan team works together to ensure they are getting you to closing. A member of our Client Advocate team is available to discuss your issues further if you would like to speak to them. We want to ensure that other Veterans in the future do not have a similar experience. Let us know if we can help in any other way.

5 out of 5 Stars

Absolutely awesome service. Great help to us even from overseas.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

1 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

4.5 out of 5 Stars

My transaction coordinator, Kim Duncan, was ALWAYS available for my questions and concerns.

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

4.5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

Veterans United made my refinancing a good process. No issues. Everyone I worked with were both professional and polite. I highly recommend.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

4.5 out of 5 Stars
headshot image of Steve McMichael

Loan Officer: Steve McMichael

NMLS# 616056

3 out of 5 Stars
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Any time we had a question or were looking for updates we always got an answer quickly.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

Nathan and Alyssa went above and beyond to get this done. Other loan companies did not want to help. Being a self-employed business owner makes things very very difficult. A difference Mortgage Company dismissed us quickly and was uninterested in trying to do anything for us. Nathan and Alyssa went the extra 10,000 miles and made it happen. Too many good things to list. I recommend them to everybody!

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

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5 out of 5 Stars
headshot image of Shannon Cantoni

Loan Officer: Shannon Cantoni

NMLS# 1078335

5 out of 5 Stars
headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Photo submission from Brian C.
headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

4.5 out of 5 Stars
headshot image of Samantha Buckridge

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars

Everyone at VUHL was great to work with towards our home purchase.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars

Neal Roeder and his team were awesome and made the whole experience of getting a home loan very easy to get through and I would recommend Neal and his team to anyone. I was particularly impressed with Neal’s willingness to help me understand the process and his willingness to help me to get through it.

headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

4 out of 5 Stars
headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

Extremely helpful from the first moment. Kudos to Johnna and Kayla.

headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

Ready to see for yourself?

Experience first-hand why 365,763 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Very professional and was available when necessary

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars

Overall just a great experience. I’ve heard so many nightmare stories from friends and family, which we never experienced with VU.

headshot image of Cindy Tolster

Loan Officer: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

4.5 out of 5 Stars
headshot image of Solibel Ramos

Loan Officer: Solibel Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Logan Kadolph

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars

This is the second time using veterans united and using Amber brown. I can not say enough good about her and the company. Amber makes it so easy and is just as happy and cheerfully from day one till the end. Just perfect and easy.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

4.5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

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