You worked hard to build a life for you and others and to keep them safe. You have earned this opportunity to provide a a beautiful basecamp for your family. These people understand because they have been on the same paths we have walked. They are here to help us and they understand more than anyone. Let them help you find your safe place. It is a wonderful place to be. Joe Mason Vietnam 1969-1971 USMC.
Servere lack of communication all across the board. Was told a processor quit and that was the reason. Was told about other clients in general their experience was a lot better. I wouldn't be told that I needed to turn in any kind of form or get any documents until the last second, seemed very unorganized.
Response from Veterans United
Zachary, we thank you for sharing your comments and we understand the frustration you may have encountered during the loan process. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn about this experience. Please contact us to share more information.
Veterans United is the absolute way to go, I was pre-approved almost immediately and they were able to get things rolling right away. Everyone on the team was great to work with, they made the process as easy as possible and couldn’t have asked for a quicker turnaround time from my first phone call with them to closing on a home. 10/10 across the board and would absolutely use again and recommend to all veterans.
Veterans United Home Loans was absolutely the best decision I have made. The team I worked with was phenomenal and always more than accommodating to my requests and strange work hours. They were there to reassure me at all time when the daunting reality of home buying got the best of me occasionally. Always timely and always a pleasure to talk to. Every person that worked with me was very friendly, compassionate, and positive. I could tell they were hard workers and had a love for what they do.
My team was very supportive, friendly and kept me updated. The best experience I’ve hade in purchasing a home.
They made the whole process easy
I would recommend Billy to my friends who are buying a home. The whole process was really easy. Thanks guys for believing in me and working with me. I'm in my dream home thanks to my Veterans United Home loans team.
I am very happy with the time and effort that Veterans United put forth from initial contact to an email after closing regarding unscrupulous companies trying to deliver "important message regarding your loan." I had several routes that I could have taken, but I am happy to say that even without an Agent, Veterans United guided me through the entire process without any issues. Thank you!
The Veterans United team was great to work with. Starting on day one, our loan officer Terry was readily available to answer any questions we had and successfully walked us from applying to closing in less than 30 days. Both Terry and Bridgett maintained constant communication and kept us updated daily and prior to each week’s end during the application, underwriting and closing process. Terry tried his best to make our home buying experience easy and worry free. We closed on our home last week and couldn’t be more happier. Highly recommend Veterans United to all my fellow Veterans.
Kody and Ryan were the greatest.They were soo patient with me and sooo helpful through the whole process.
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Justis Kemp was the best to work with. She really kept us encouraged in the long process of buying a home. I believe that with the veterans team was the reason we viewed a home and was able to close on that home in one month.
We had some issues with our VA eligibility and Tim and the VU team not only helped us through it, but speed the process up. Thank you
I've purchased a home & a condo unit with VUHL.VUHL does its best to help Veteran's secure good homes.Sam Sexauer is a top-notch loan specialist in my opinion. Everyone at VUHL was helpful throughout when I moved to KC Metro & purchased a home, and several years later when I downsized from my VUHL financed home into a VUHL financed condo unit.I was fortunate to have VUHL, especially loan specialist Sam Sexauer, working with me every step of the way.
