Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
466,219 reviews
741 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 466,219 unfiltered reviews

Starting on Page 11281 of 15,541. Return to Page 1

5 out of 5 Stars

We appreciate how easy this process was, and Damien Shafer answered any questions we had in a timely manner. We highly recommend Veterans United!

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars

Very straightforward, efficient process.

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars

The loan team was always responsive and patient. This was the smoothest and easiest home purchase I have made. Veterans United made me feel like I was part of the team working towards a common goal. A big heart felt thank you to everyone at Veterans United for making it all happen and for helping our Veterans.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars

Anyone that has VA benifits should use VU if they want a lender that truly knows how to treat veterans right and fight for what the deserve!!!

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars

At first I was as little nervous about the home buying process. Due to the awesome work of Ben Long and his team and the recommended real estate agents at the Lynn Richards Group the process eas easy and less stressful.

headshot image of Ben Long

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

I love Veterans United! I was pleasantly surprised at how easy and smooth the process of buying a house went for us. Steve Gustafson worked really hard to get us the house we wanted. We had some obstacles, but Steve was there to quickly and easily help us out and ultimately achieve our dream home! I've been afraid to buy for years because people make the process of buying seem so arduous. That was not the case for us! I kept telling Everyone how "this is too good to be true" I was waiting for the hard part to come. But thankfully, and to our surprise, there was no hard part. This whole process was a fabulous experience. We even closed a week early! Working with the right people during these important purchases is vital to how your home buying experience will go. I would absolutely recommend Steve Gustafson and his team at Veterans United to take care of you and your family. They definitely took care of mine!

headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars

You cannot go wrong by choosing Veterans United!

headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

2 out of 5 Stars

Response from Veterans United

Thank you for sharing Kari. We understand the loan process can be stressful, especially when additional items are needed right before closing. We will take this information to ensure that other Veterans do not have similar issues in the future. We appreciate this. Our Client Advocate team remains available if you need to discuss anything else in more detail.

3.5 out of 5 Stars
headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars

I had the pleasure of working with Promise Jackson in buying a new house. I don't think I could have been matched up with a better person. My experience working with Veterans United was a very smooth and easy process. I am so happy with my beautiful house.

headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars

Veterans United was far superior to other lending agencies with their timeliness, responsiveness, and problem solving. They did a majority of the leg work for everything to happen once documents were submitted. The user interface for uploading documents was among the best I have encountered. The loan team answered questions very quickly to ensure an extremely smooth closing.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4 out of 5 Stars
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
headshot image of Logan Kadolph

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars

I would recommend Veterans united home loan to everyone.

headshot image of Michael Ward

Loan Officer: Michael Ward

NMLS# 1698429

5 out of 5 Stars
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

Ready to see for yourself?

Experience first-hand why 371,682 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Brooks Rapp

Loan Officer: Brooks Rapp

NMLS# 1660966

4.5 out of 5 Stars

wonderful polite group that will answer all your questions within a day of asking.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

We could not be more certain in our choice of a mortgage company. Veterans United made the pathway to our home like the yellow brick road. Smooth travel and brass ring at the end of our journey. We have respect and admiration for the way everything was handled, keeping us off tenterhooks, helping us understand every facet of the process. Highly recommend they advertise more, giving others a chance to own happiness. We will be telling friends and family about our wonderful experience. Thank You.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

4 out of 5 Stars
headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars

Excellent service and the house and property we purchased was exactly what we were looking for. This wouldn’t have come to realization without Jonathan and his team.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.