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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

348,188

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 348,188 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

The inspector was not at all very absurvent. There is a crack in the foundation that goes all the way to the ground. Also the house is leaning towards the creek really bad. When sitting on the toilet the vanity leans towards the shower. Probably drops about 1inch from one side to the other.

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

I wasn't sure about veterans united at first but now lm damn proud I did use them. Daniel jewell

Loan Officer: Jeffery James

NMLS# 1721094

5 out of 5 Stars
Would Recommend

Veteran’s United has been the best lender we have ever worked with. Our loan officer responded to calls, emails or text messages quickly, and really made our loan a priority. Excellent service.

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

As a first time homebuyer in a tough market, I was very stressed. Veterans United made the process very easy and knew exactly what I needed to be able to purchase my first home. They worked with me and understood my individual needs. They communicated quickly and efficiently and walked me through what can obviously be a confusing process. Overall a fantastic experience. Thank you.

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend
Photo submission from Christina M.

Thanks for all your help and assistance. Loving the house!

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Fantastic experience

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

3.5 out of 5 Stars
Would Recommend

Walter Burks - Loan Coordinator- Communication was an issue with him. It seems like he and the loan officer weren’t on the same page most the time. He would email saying he would contact me on a date and fail to contact me on that date. Had me doing unnecessary tasks or the same tasks multiple times.Graham Garber - Insurance Agent- Did the absolute bare minimum, was no help whatsoever. He said the homeowners insurance providers he was able to search would not cover us because of our dog breed. It took several emails to get him to actually answer my question as to what providers he searched. We had called and confirmed earlier that one of those providers would in fact insure us under an umbrella policy to work around breed restrictions. So Graham took our questionnaire data, entered it electronically and when the algorithm kicked it back he didn’t bother to get on the phone and dig deeper to help find a solution to the problem. Basically told us computer says no, so you’re on your own to figure out homeowners insurance. Good luck, let me know when you get it set up. Very poor customer service.

Loan Officer: Liz Brown

NMLS# 2244192

5 out of 5 Stars
James S. is Through the Roof!

From the bottom of my heart, thank you forever for making me a homeowner. Y'all are the G.O.A.T!

Loan Officer: Harris Giger

NMLS# 943094

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5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend

Overall the best and stress free experience when going through all of this I was nervous and skeptical but between everyone and their time and efforts it made this something I would recommend to anyone which should I say Jeff I already have another member I work with should be in contact soon. Thank you all for everything!

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

I just want to thank the team that assisted me in purchasing our new home. It’s great to know that Veteran United takes care of their veterans and have our best interests in mind! You guys rocked this, my family is thankful for all your hard work ☺️

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
Photo submission from Grant W.

I would recommend Veterans United to all of my fellow veterans for their home buying experience. We couldn’t be happier with the service and support Veterans United provided throughout our home buying experience. Clayton Meldi and his team did a phenomenal job from our first conversation through closing and move-in.

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Omg!!! I am so thankful for the opportunity to work with such a great group of professionals. You all made me feel at ease and walked me through what I thought was going to be a terrifying experience. This team at Veteran's United is the best (Abbey, Brian, Robert, Sam) and I felt so blessed and honored to have you worked with each of you.To all the veterans that will come after me and the many other families this TEAM will help obtain homeownership, I just want to say thank you for supporting my fellow brothers and sisters who served our beautiful country.
Chrystal H.

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

The entire team allowed us to enjoy the journey to becoming homeowners.

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

The best out there!

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

The entire Veterans United Team were great to work with. I have been renting for over 20 years, trying to find the right location to work and live. The team concept VU has works to help you through the entire process. Have already started spreading the word about VU and will always recommend to others.

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

10 out of 10 for my homebuying experience. Veterans United is a great source for veterans like myself who are looking to purchase a home. I wish nothing but the best for those who are helping veterans in the way they are. Thanks a lot to my team. Bless up! Peace!!!

Loan Officer: Wendy Pulliam

NMLS# 1200036

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5 out of 5 Stars
Would Recommend

Loan Officer: Todd Hirashima

NMLS# 1031435

4.5 out of 5 Stars
Would Recommend

It wasn’t a very hard process the app was very user friendly, underwriting sucks but I’m pretty sure everyone says that, overall very eye opening experience. And I would recommended Michelle (my loan officer) to anyone of my friends because she was great.

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend
Photo submission from Christopher S.

Quick and easy. These guys know their stuff and keep you informed and walk you through every step. Thank you Kris Carmichael for making this process so easy and getting me and my family our dream home on 7 acres. Any vet looking to get a home these guys get it done and keep you informed the whole way.

Loan Officer: Kris Carmichael

NMLS# 966989

4.5 out of 5 Stars
Would Recommend

This was the easiest mortgage I’ve ever done even when there was a hiccup. Everything went smooth. I couldn’t ask for a better experience. Thank you.

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
Would Recommend

I recently had the pleasure of working with Veterans United, they truly exceeded all of my expectations. From start to finish, their team of professionals left no stone unturned and was always leading the charge in every aspect of the home-buying process.Their attention to detail and commitment to providing exceptional service was simply outstanding. From the very beginning, their team took the time to understand my unique needs and worked tirelessly to find a mortgage product that was the perfect fit for my situation.Throughout the entire process, I was impressed by their level of communication and follow-up. They were always available to answer my questions and provide me with updates on the status of my mortgage application. Their team truly went above and beyond to ensure that everything went smoothly and that I felt confident and informed throughout the entire process.What really stood out to me, however, was their genuine commitment to providing a true act of service to veterans like myself. It was clear that their team was passionate about helping veterans achieve their dream of homeownership and that they truly cared about my well-being and satisfaction.Overall, I cannot recommend Veterans United highly enough. Their phenomenal team of professionals truly takes care of every aspect of the home-buying process. If you are a veteran in the market for a mortgage, look no further than this exceptional institution!

Loan Officer: Heidi Sharp

NMLS# 1970193

5 out of 5 Stars
Would Recommend

Loved the experience, from my pre-approval to closing. I felt well supported and enabled to buy my home.

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

The team which supported me in my home buying experience did a great job. They were timely and responded to every question that I had, no matter how simple. It truly was team effort with everyone coordinating to ensure that I was kept informed every step of the way.

Loan Officer: Candy McGowan

NMLS# 1222507

More Reviews

See all 348,188 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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