Should tell people up front that they will need money for insp.closing
Katelyn truly championed for what was in my best interest. She was professional and very patient with me. She ensured that I was kept in the loop at all times and ensured that there was no surprises. Everything that was needed including insurance, she was there.
Lee Sattler and his team did an amazing job!
Sam Saxauer and Samantha Walker are the reason I refinanced with VU. My lender, PennyMac, offered the same deal but Sam and Samantha's level of customer service was top notch- much better than the gentleman I spoke to from PM.
Very good they listen to you
Underwriter are too demanding and decayed the entire process
The guys working there was very helpful and responded to all of my questions in a timely manor .
Holly and Samantha were awesome and wonderful to work with. Great communication
The whole team was quality professional, even with my dumb questions they all made it flawless. Tremendous team, tremendous people!
It was a very good experience.
Everyone at Veterans United made home buying as simple as possible.
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There needs to be constant communication on what's happening at each of the different stages of the loan process
Brian was great to work with I learned a lot thanks a lot
Bryant and his group made this home buying experience easy from the first phone call to the very last. At closing, our realtor commented on this being the easiest loan she had ever dealt with and everyone there agreed. The attorney commented that she had stacks of loans with forms missing and on hold because of loan companies' mistakes. We felt proudly represented by Bryant and his team. Thank you.
Throughout the whole process I was well informed. With one major set back on closing day they were still able to pull through and get me to close on my house.
They were very knowledgeable, friendly and helpful. Always easy to get through to speak with someone, never an automated process.
Very professional.
My overall experience was excellent. Very friendly and professional staff. The only issue I had was with final closing. The original closing time and date was cancelled and rescheduled 48 hrs later, which was a major inconvenience. Then the rescheduled closing was delayed by an additional 3 hrs. My recommendation would be more quality assurance/feedback within departments, title company, etc. to minimize possible delays. Also closing documents should be transmitted at least 24 hrs before scheduled closing.
