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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,832 reviews
779 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,832 unfiltered reviews

Starting on Page 11343 of 15,528. Return to Page 1

5 out of 5 Stars

Great communication from the start. Everyone was on top of the whole ptocesd and everything was smooth as possible. Can not thank everyone enough for the assitance on getting the home loan.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Matt Lucas

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars

This 8s my secoND time working with Kaleb Long, and he is a professional whome will see you thru the whole process, he is outstanding

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars

They communicated in timely manner.Always answered every question I asked.It was a easy and stress-free process with Veterans United.

headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

4 out of 5 Stars
headshot image of Billy Watkins

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

4 out of 5 Stars

Great mortgage company! Lucas and Lee Ann were terrific. Our loan closed on time and there were no surprises. Just an overall positive experience

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars

I created some waves in the middle of things by pausing everything for a week while I went on vacation which caused a "mad dash" at the end of things. Shannon and the team followed thru and performed amazingly. They were always very courteous and answered all of my questions or concerns very promptly. While your nerves are going nuts worrying about the transaction and everything else involved with buying and moving, the total transaction and all interactions with the team were very seamless, with no additional stress.

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

4.5 out of 5 Stars

Rocky start on first contract attempt but every thing came together on th second contract. Veterans United Team did an exceptional job working together to make it work.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

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4.5 out of 5 Stars

I personally would recommend that Kat Simon's to improve her communication and people skills.

headshot image of Zachary Nelson

Loan Officer: Zachary Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars

Nate went above and beyond during my entire loan process

headshot image of Nate Reeves

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars

My team went way above and beyond! Communication throughout the whole process was perfect! Quick on all responses and answered even on weekends! Could have had better support for my first time home purchase!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

4 out of 5 Stars
headshot image of Chris Solomon

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

Thank you

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

4.5 out of 5 Stars
headshot image of Stuart Timmerman Waters

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars

Durell and Beth were outstanding patient and respected we were clueless about the process. Excellent customer service

headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars

Brent and I worked together for over 18 months to get my credit right and in position to qualify for a nice home.

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

4.5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

2.5 out of 5 Stars
headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Photo submission from Trinity R.

Josh Kittle and Sam Yoo were simply the very best in making my home purchase easy and simple. They explain each step in a very understanding way. You have a question, they are there asap with the answer.

headshot image of Josh Kittle

Loan Officer: Josh Kittle

NMLS# 1035193

4 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

They are all very helpful and make the entire process very easy.

headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

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