Outstanding customer service
The loan seminar was amazing. It really broke everything down and made the entire home buying process seem less intimidating. It was the best way to start the whole VA loan process.
James was great!
I love the "whole team" attitude that they have, I called a few times and spoke to many different people but they all had an answer for me. They are extremely professional and always willing to help
Great service, very fast and thorough home loan process
This is the second home loan I took out with veterans united. I had Suzanne McClain for both loans.She is awesome. Love working with her, she is so nice and very helpful.
My loan officer was a vital resource and extremely responsive. He really made the experience great and relatively painless for me.
Lack of locked in rate as promised by John Sullivan. He waited so he could get more money at this rate. Also documents were not highlighted as instructed on the second time of refinancing. I will later on be looking for another home mortgage down
I would indeed recommend Veterans United
Nick and Eric were very prompt and made sure the process was easy and painless. They kept us up to date on everything that was happening day to day.
Ute and Alexis were always available when I had any questions. All questions and issues were resolved immediately thanks to them. I am certain the loan process wouldn't have gone as smooth with out Alexis and ute. They made my first home buying exper
Multiple times data had to be resubmitted and every day we were asked for something else. A simple checklist of what forms needed to be submitted could have eleiminated most of these request.
We were informed every step of the way, Rachel Bruce helped us through our situation, worked hard to expedite closing, and tried her best to make the process painless. I hope every veteran receives the same support that I did, and I just can't thank
Too much paperwork.
