Charles dropped the ball on several occasions regarding paperwork for the underwriters which resulted in the need for an extension and delayed closing by a week. He failed to copy (cc) me and my realtor emails from underwriting requesting documents to close. My realtor took him to task and told him he needed to get it together. Also, Charles would rarely answer my questions fully. He kinda picked and chose what he felt like answering and ignored the rest. Like I didn't even ask.
very
Whenever we needed information someone was always there to help and guide us.
Will Lewis provided exceptional service. He was extremely helpful.
Very excessive paper work. Always seemed to be hurry up and wait.
Dear Senior Management at Veterans United:Don Neely and his entire Mortgage Dept. staff, professionals like Rebecca Vogt, are exceptional in every possible way! I have run more than a few companies, and if I owned a mortgage financing company, Don would be the first individual I'd hire!He is your very BEST AMBASSADOR, so be sure to let him know HE is VALUED! Too often management fails to do this simple act ~ don't in Don's case, because he always has VU's back everyday he comes to work! Make sure you have his!Sincerely,Jim GriffinDirectorColt Heritage Center MuseumHartford, CTAnd, w/Residence in Bristol, CT, thanks to Don!
Veterans United home loans, start you off by looking for the best, most other companies act as if they try to find fault and a reason why you should not get a home. Not VUHL they make you feel like you deserve a home and work with you to accomplish your dreams. That is what I got from the very beginning.
Very insightful
Shannon and Emilee were amazing!
Kelly was wonderful throughout the buying process. I would absolutely recommend her!
I feel everyone that we had dealings with were all very professional and knowledgeable in every aspect of the process.
Veterans United Home Loans should be rated as one of THE best Home loan Companys for veterans. I have never seen a Company that bends over so far backwards in helping people get their loans and fantastic rates, while keeping a smile on each personsface and doing it with a sense of urgency. My wife and I both agree that we have had a fantastic experience with your Company and if we ever need a home loan again, it shall be with Veterans United Home Loans!
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Working with Julia and Erin have been amazing. They make buying a home a reality. Thank you so much.
Meghan Buchart was great and very helpful during this experience.
