Very easy to get the loan and everything done but when your in the process of moving and having them ask you for last minute documents when you have no access to computers or faxes it's hard to get things done on there time limits. Overall tho we had a very good experience.
Being a first time home buyer. I had many fears, they stayed with me throughout this process and always reassured me they were with me all the way and they were.
Communication was superb. And all expectations were set beforehand.
I would definitely recommend VU as we received excellent service and guidance throughout the entire process.
Should tell people up front that they will need money for insp.closing
Katelyn truly championed for what was in my best interest. She was professional and very patient with me. She ensured that I was kept in the loop at all times and ensured that there was no surprises. Everything that was needed including insurance, she was there.
Lee Sattler and his team did an amazing job!
Sam Saxauer and Samantha Walker are the reason I refinanced with VU. My lender, PennyMac, offered the same deal but Sam and Samantha's level of customer service was top notch- much better than the gentleman I spoke to from PM.
Very good they listen to you
Underwriter are too demanding and decayed the entire process
The guys working there was very helpful and responded to all of my questions in a timely manor .
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Holly and Samantha were awesome and wonderful to work with. Great communication
The whole team was quality professional, even with my dumb questions they all made it flawless. Tremendous team, tremendous people!
It was a very good experience.
