Great team, very attentive and responsive.
Very happy with my loan officer Dan Davis, he got my house closed in a timely matter.
Other than having to close twice because the package was wrong the first time,it was a good experience.
A lot of ambiguity in their answers to very specific questions I had. Information I was providing them ended up not being sufficient for the underwriter however I wasn't informed until quite late in the process which led to a delay in closing.
Hayden and Kayla were exceptional from beginning to end. Any questions we had were answered promptly and expertly.
I was suffering from extreme anxiety through all of this because I'm a worry wart that I was reassured by Heather and made to feel secure and everything on closing day went so smooth it was unbelievable!
They were both very informative and patient with the entire process.
Great people!
The experience was a bit stressful at times, but all in all not bad. I would of liked to have all my to-do list at once instead of a few here and there. And I realize that the housing market took a dump awhile back, but if you can clearly see that a prospective buyer has excellent or good credit and you see that they are able to make their mortgage payment you shouldn't have to get divorce decrees and other pieces of information. That was the part I hated most about the process. All the different documents that shouldn't need to be a part of the process. It is a bit excessive.
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We had an excellent loan officer. Our only complaint was with underwriter requesting last minute information that could have been taken care of 2 months prior. Day before when we were supposed to close, underwriter was verifying with our property manager if we lived there and made on time rent payments. Seemed pretty late in process.
We were so impressed. Would recommend VU.
I did not realize the process could be this easy. I've purchased a home the traditional way and this was much better.
Kyle and Corey were great! Kyle was my contact from the beginning and he was extremely nice and professional. Very easy to trust and know I was in the right hands!
