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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,272

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 428,272 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I am a happy and satisfied home buyer

headshot image of Stefan Sanfelippo

Loan Officer: Stefan Sanfelippo

NMLS# 1101850

4.5 out of 5 Stars
Would Recommend
headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

4.5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

My experience with Veterans United was nothing less than exceptional. Every single person I came in contact with was highly professional, motivated, and goal oriented towards my needs, I can't say enough about everyone.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

underwriters very detailed and the request for information stretched out. However, I understand the necessity for requesting back up proof

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

I can't really say enough positive things about Harris Giger, Lisa Griffin, and all the others during our mortgage process. I was never in the dark or wondering about what comes next!! It was a tremendous experience that I will certainly recommend to all in the future!

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend
headshot image of Jeff Goodman

Loan Officer: Jeff Goodman

NMLS# 1116809

5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Every person we dealt with along the way was upstanding and very helpful.

headshot image of Matt McDaniel

Loan Officer: Matt McDaniel

NMLS# 338093

4 out of 5 Stars
Would Recommend
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend
headshot image of Nick Born

Loan Officer: Nick Born

NMLS# 1068722

5 out of 5 Stars
Would Recommend
headshot image of Chris Shoemaker

Loan Officer: Chris Shoemaker

NMLS# 1313759

4 out of 5 Stars
Would Recommend

I needed ,,,, some credit cleaned up and they helped me do that,,, it took time to do,,, I have learned a lot,,

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

4 out of 5 Stars
Would Recommend

They were always attentive to my emails and phone calls. If there was something I needed clarification on, they were more than willing to explain things to me.

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

John and Kenna were outstanding. They made me feel like a person again who deserved to have a home. In spite of life's twist and turns they keep focus on the bottom line giving a homeless disabled veteran a chance to own the American dream.

headshot image of Jon Beahan

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

so helpful, couldn't have none it without them

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Alex McFarland

Loan Officer: Alex McFarland

NMLS# 1312888

5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

0.5 out of 5 Stars

Communication was poor. We requested "no escrow" but it was done anyway and when questioned was told "escrow is mandatory with the company." We don't know that unless we're told ahead of time. We were not given a lot of help with the technical part and papers sent had confusing technical language and were duplicated without an explanation of what they were. It seemed to be a problem that we (as seniors) did not text and do all of the other high tech things, and kept getting rushed to send stuff back. When papers were sent and there were questions, it took forever to get an explanation.

headshot image of Mary Jacobi

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend
headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend
headshot image of Brittany Gladish

Loan Officer: Brittany Gladish

NMLS# 1072202

5 out of 5 Stars
Would Recommend

Mike Mnage and his entire team are absolutely wonderful.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

4.5 out of 5 Stars
Would Recommend
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

4 out of 5 Stars
Would Recommend
headshot image of Lance Hainen

Loan Officer: Lance Hainen

NMLS# 910445

5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

More Reviews

See all 428,272 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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