Veterans United is amazing!! Every Veteran who is looking to make their dreams come true and owning a home should definitely contact them!!!
As an American software developer, and Navy vet, I went through a financial hell when the jobs were sent offshore and non-immigrant guest workers were imported to take the remaining jobs.Now that I'm finally working again, I applied with numerous companies only to be told that it was impossible.My team made the impossible, possible...
My experience was a great one from the beginning to the very end as a first time home owner i was taken real good care of thank you to the whole team
I chose Veterans United after doing research online for the top lenders for VA Loans. This company definitely stands up to its reputation. I would advise and recommend that any Veterans that are looking for home loans utilizing their earned benefits, to patronize Veterans United. They are very familiar with the lending process for Veterans and also the benefits that apply to you by state. They are not predatory in their lending practices, like some smaller financial institutions can be, and they are upfront and clear about the requirements from the customer. My husband and I couldn't be happier that we chose Veterans United, and that we had an extremely smooth loan and closing process!
Justin made the process smooth. He was available and patient with me through the whole process. He answered all my questions. He always responded in a timely manner. He was great to work with and made the bumps in the road a breeze.
Our overall experience was incredible! Kyle, Derrick, and Zach were helpful throughout the entire process.
VETERANS UNITED, YOU GUYS ROCK. FROM ALASKA WITH LOVE.
If using VU, seek out the assistance of Senior Loan Officer, Terry Roberts.
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It's hard for me to not come to tears when writing how I feel about my experience with Veterans United and their partners. About 15 feet away my daughter is sleeping soundly in her new room. The joy on her face since I was handed the keys to our new home has given me a relief I have not had in years. It's been a hard road from when I left the Army with severe PTSD and physical injuries. I never could have imagined this experience turning out as great as it has. Veterans United didn't just help me put a roof over our head. They made me feel proud of my service, empathized with my mistakes and recognized how much hard work I have put in to provide a better life for my daughter. If you have doubts, like I did in the beginning, make a phone call. They will let you know exactly where you stand and exactly what you will have to do to achieve home ownership. They never once made me feel less than because of my mistakes. They only provided solutions on how to resolve them. I will wrap this up in saying, if you choose Veterans United you will not be disappointed. If you want to be treated with the respect you earned serving in the military, you will find it at Veterans United. Highly recommended, especially for those of you like me, who have been working hard to reverse damage from past mistakes.
I am pretty upset with my overall experience with this company. When my realtor enlisted VU, I began working with Charlie. He was great and very responsive. Half way through my home buying process, he handed me off to Kat who, at first, was good. However, as things progressed, I would try to reach out to her with questions and inquiries and receive absolutely no response. It came to the point that I had no idea of what my closing costs were at the time of my closing date. The title company didn’t even receive their paperwork until several hours prior of their close of business. This is completely unsatisfactory and makes me question whether I should recommend this company to others.
Response from Veterans United
Thank you for this feedback, Patrick. A member of our Client Advocate team is available to gather additional details. We understand how the home buying process can become stressful, especially when costs are estimated throughout the loan process. Communication is important throughout this process and we are sorry there were instances where we failed to respond promptly. While we cannot change the experience you had we want to ensure that no other Veterans have this same experience in the future. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service.
I recommend Veterans United to anyone - veteran or non veteran - looking to purchase a new home. Their streamlined process of setting up an online account allows you to see every step without missing out on any process they require you to do. Their staff we felt was very professional and accurate in every process we went through.
you can depend on Veterans United to work hard on your behalf to help make your dreams come true.
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Veterans United are pros. A one stop shop for buying a home.I was skeptical at first but every review i read online showed that they were legit. The whole process was smooth once I let them drive. After all, they are the pros. With the online app you stay updated at all times. Follow thier lead and you will be the happiest home owner around.
My first time buying a house, VU made it relatively easy throughout the entire process. Great people to have on your side!!
The most important thing for me was that my realtor and Jess communicated great.
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