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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,518

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 430,518 unfiltered, unedited reviews

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3.5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

No stress. Everything went very smooth.

headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

2.5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Even though the distance good communication

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

3.5 out of 5 Stars
Would Recommend
headshot image of Zain Khan

Loan Officer: Zain Khan

NMLS# 1277941

5 out of 5 Stars
Would Recommend
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend

Ms Lindsey James is the best !

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

It ran very smooth and we never were left in the dark about the process

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Veterans United called me back within 30 minutes of me requesting information. Everyone who I had contact with was very polite, and wiling to work with me on any questions that I had.

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

3.5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Mary Jacobi

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Communication and professionalism was AWESOME!

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

3.5 out of 5 Stars
Would Recommend
headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend
headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

All of the staff was was always very friendly and helpful.

headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

4 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

3.5 out of 5 Stars
Would Recommend
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

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5 out of 5 Stars
Would Recommend

Good

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Andrea Thames

Loan Officer: Andrea Thames

NMLS# 1145502

4.5 out of 5 Stars
Would Recommend
headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

My loan officer was outstanding and went above and beyond for me.

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

The process was very easy from the beginning.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

0.5 out of 5 Stars

The numbers were all over the place. We owed a lot of money at closing, then we didn't owe much, then we ended up getting money back. It was very stressful not knowing up until the final minutes if we owed anything. Honestly, the when we used VU for a previous home the experience was great and that's why we used them for this home. However, after this experience I will never use them again. It was probably the worst experience I have had dealing with a company in any line of business.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Everything was timely and elaborate. I was constantly updated on a daily basis. The process was so smooth I feel as though I did not have to do any work. Janet Bowe, Ashton Clark and the whole team were beyond excellent

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

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See all 430,518 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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