Changes in amount due at closing were frustration. In the end I was on my way to the closing with cashiers checks valued at more than was necessary to close having received an update just two hours before my closing appointment
Jon & Adam was always there for me. Any questions I ever had, they answered. They always spoke with a high level of energy and very positive about the process. Always gave me words of encouragement. If they aren't Marines, they should have been.
From Pre Approval letter to signing closing docs and delivery of house keys, Adam Larimar and the VU Team provided outstanding guidance and service.
Clay took charge of the whole thing ,it turned out to be pretty painless. Gotta give kudos to Candy also who helped with the process.
They were very professional, and always timely with their requests for paperwork and, as well as their dissemination of news and information.
this company has no communication period. Just about every time I tried to call my people that was working on the loan I always got a recording and had to leave a voicemail.Then most of the time I had to hope that someone would actually call me back
We already have suggested Veterans United to several people along with posting it pretty widely through out 5 social media outlets
Laura and Sam kept us up to date as things progressed. Sam was quick to send forms and documents. And she was always quick to respond.
Steve and Codi were very attentive, we never had any question of the status of our loan process or the handling of the mortgage.
I am very happy i didn't expect things to happen this quickly but because of my loan officer who diligently work hard for me to become a homeowner i applaud Veterans United Home Loans
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Outstanding customer service.
