We took so long to buy a home because of all the horror stories we heard about. Everyone made this process so smooth and we wish we had done this years ago.
All and all a good experience. Working with Victoria was outstanding. Couldn’t ask for a better agent. Nick was awesome in getting my paperwork in line and on time. Especially after some hiccups at the last minute. He pulled the right strings and got done what he said, when he said and made everything go through on time. Thank you to this team for helping my family and I. Can’t recommend enough or pay back what is owed to this team.
Everyone did a great job communicating and it made the whole process run smooth from start to finish. Thank you Juliana for everything you did.
The entire experience with the Veterans United team was flawless. Each person that we worked with was so genuinely nice on top of being very helpful and dedicated. Their skill and experience was apparent and their level of service was impressive. I would absolutely recommend Veterans United.
I will recommend United Veterans to my veteran friends and continue to utilize their services moving forward. Hoping for a lower interest refinance in the not too distant future with United Veterans.
Just wanna say everyone I worked with at veterans united made purchasing a home a breeze and not complicated, I would highly recommend everyone I worked with to someone in the future, Thank you all!
I was sceptical going into a VA loan. I have hear horror stories! I honestly am still shocked how easy it was and I really think it was because my team was all over it. I will 100% recommend my team to others!
Awesome Teamwork!!!
As a first time homebuyer, I’m very grateful for the service I received from Veteran United. The app/user profile was useful to track action items and the team was sure to update me every step of the way.
I had a fantastic experience working with Tim Alvis on my recent mortgage. They were incredibly knowledgeable, responsive, and always available to answer my questions. They went above and beyond to ensure a smooth closing process and helped me secure the best possible loan terms. I would highly recommend them to anyone looking for a mortgage team.
Thank you Janine Dibble, you are an amazing person she was more like a mother than a real estate agent. I couldn't have done it without her, she gave up so much just to get me in a home. Thank you Janine my brother is now moving to SC to buy a home because he seen how much she helped me he said he will only buy a home if Janine Dibble was his real estate agent. A big Thank you
The whole team at Veterans United was a pleasure to work with. They made the home buying process easy to navigate and were happy to answer any and all questions I had. I would absolutely recommend them to fellow veterans looking to purchase a home. I can’t begin to thank them enough for all the hard work they put in to help me accomplish my goal!
I would not share my review because it is mostly negative. In the end, we got enough info to VU that they granted the loan thank goodness. Maybe I am an old grouch, but many of the requests for information were pure trivia with no apparent tie in to actual credit worthiness.
Response from Veterans United
Hi John,
Thank you for sharing your feedback with us. I’m really sorry the process felt frustrating and that some of the requests for information seemed unnecessary. We know the homebuying journey can feel overwhelming at times, and it’s never our intention to make things harder.
That being said, I’m really glad we were able to help you secure your loan in the end—it’s always an honor to assist veterans on their path to homeownership. Your feedback helps us understand how we can improve the experience for others in the future, so I appreciate you taking the time to share it.
If there’s anything more you’d like to discuss, my team would be happy to help. Please feel free to reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Wishing you all the best in your new home!
