It exceeded our expectations and then some. The web site and mobile app made document downloads a breeze and was a quick way to check on our loan status.
Veterans United was very helpful to me.They was there anytime of day for me.
The process was challenging the entire time. I started this process early in the year and provided all the documentation to be pre-approved including submitting my DD214. We contracted to by a home and were finalizing everything for underwriting when my loan officer informed me I wasn't eligible for a VA loan even though I had used VA to buy a home in 2001. After spending hours on the phone with the VA I found out about some obscure rules change since my last use. What was disappointing was my loan officer waited till I was in contract before he requested a certificate of eligibility. I assumed he had already done that. Had I known I wasn't eligible from the beginning I would have made different decisions. We had to entirely switch loan products after we were already in contract. This caused many delays and headaches for us and the buyers. In the end Veterans United really helped us out and got us funded when they could have just said sorry but we can't help you. I do appreciate the heroics at the end.
The approval process was quick and easy
The process was extremely easy. I’ve already referred people to Veterans United for va loans.
Veterans United were great to work with. I am greatly satisfied.
Ready to see for yourself?
Experience first-hand why 355,034 homeowners give us a perfect score!
Loan process was made very easy, with the professional assistance we received
The team was very helpful and patient with me. They made my first time buying a home easy and painless
We all got through this pretty fast, considering that I was not able to get the requested info to Shannon in a timely manner due to being activated for hurricane relief.
Very user-friendly platform. I would love to have been able to view the documents that were pending review even after submission in the Documents tab.
My loan experience was very good. I would highly recommend this agency to others.
