I had the amazing good fortune to have Jacob Halls as my Loan Officer with Veterans United, and I simply can't say enough good things about him - I'm going to try.When I first found Veterans United through an online search, Jacob reached out to me. I wasn't quite ready to buy a house at that point, but Jacob kept in touch with me, offering me information and support. When I was finally ready, I let Jacob know and did he ever deliver excellent service for me. He was always available and responded to my every query and request for information super-fast! He explained the loan process with patience and good humor and was simply a nice person to talk to. I felt like he understood my needs and gave me easy-to-understand information.If I ever buy a house again - which I really don't want to as this was 31st move - I'm going to call Jacob. And I'm going to tell my veteran friends about my excellent experience with Veterans United and Jacob Halls. Jacob is a gem and gets 11 stars out of 10 from me.
This will be the first home that we have lived in that we have owned for 12 years. We did not expect to be in Maryland for eight years, but that is where my husband retired. We are so excited to buy the home that we hope to call her forever home. And we are so thankful for the team that helped make it possible from your organization. I just received a gift from the loan team yesterday for my cat. That was such a considerate thing to do. And my cat loved the treats. I would recommend your team any day.
This is our second time working with VU, and for a second time we were blown away by the incredible service and support! While the process isn’t always perfectly smooth, the team is always there to support us. Mike truly listened to our concerns and walked us through all the steps as they came up. He created genuine connections with us, and made us feel valued. Thanks for helping us purchase our dream home!
Overall smooth process. The team made the home buying experience quick and easy.
Working with the VA loan and Zac Ward's team has been an exceptional experience. I'm grateful for the opportunity to purchase my first home through the VA loan program. As a proud veteran, I have no regrets about my service to the U.S. military. Thank you for the support and guidance throughout this process
The whole process went very good except the last few days
Awesome team!
I am a Female Veteran of the United States Air Force. Single mom of two. It has been a hard 3 years. As a result of COVID people were being displaced and not able to afford the new rent hikes. I am one of those people. It was time to make a discission for me and my families future. Generational Wealth is something I stand by. I am so thrilled at the peace I have now as a Home Owner. I was not sure it would be possible but I was going to do everything I could to make it happen. With the help of Ross and the Underwriting Team, I am now a Home Owner and it feels great. Ross really went to bat for me and I would recommend him as a person who will get you to home ownership. We had to broker the deal without the help of a real-estate agent so it was a tough go. Ross made sure I did not give up and me and my family thank him for that.
I highly recommend Veterans United for your home buying process. They were clear in both phone, text, email and electronic signing. I always knew where we were in the process. I appreciate ( and it made me smile when stressed) their little celebration emails when we met certain deadlines. I felt that they really cared for me as a client. Thank you!
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I would consider using Veterans United for a future home loan. This was my second VA loan with them and the process was straightforward and smooth overall.
Great job!
Veterans United gave me a home and helped me return to my family in Texas while leaving behind my home and friends in Washington. They made a complicated and emotionally stressful process turn into a joyful one by covering every aspect from the sale of one house to the purchase of the next and even the relocation process a breeze. Thank you Veterans United. You guys rock!
The whole team was great! They maintained regular communications without being obtrusive. We went into the process with no small degree of trepidation, but they all made the process very painless and were helpful the whole way through. I cannot recommend them highly enough.
My experience with Veterans United was a pleasant experience Kelly Myers and Brian Henderson assisted me with all my issues and concerns when I had questions. Mrs. Myers and Mr. Henderson displayed amazing work ethic by helping me close on my first home as quick a 30 days. I would recommend Veterans United to all Veterans. Thank you Veterans United .
Chace is the gold standard for loan officers! Veterans United and all of the veterans that have the honor to work with Chace experience excellence, professionalism, and the most knowledgeable advocate in the industry. I closed my loan in under 30 days. Chace and his phenomenal team including Julian, Lauren, Dylan and the others who work diligently behind the scenes on my behalf made this entire process seamless. They hit the ball out of the park! If I am or anyone that I know ever needs a loan, it's Veterans United all the way!
