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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,212 reviews
911 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,212 unfiltered reviews

Starting on Page 11660 of 15,274. Return to Page 1

2 out of 5 Stars

First of all I would like to commend a woman named Lauren that I worked with to repair my credit initially. She was professional and communicated when I had questions. Lauren actually called me on the Sunday before thanksgiving to give me the good news about finally being eligible to buy a home. Unfortunately that is when the questions and answers stopped for my wife and I. We were transferred to Rachel Bruce and initially Rachel was extremely helpful, I want to attribute this to the fact that we (my wife and I) were not under contract with Veterans United. My wife and I were then transferred to a woman named Stephanie who was less helpful than Rachel was. After countless emails in which we asked questions and explained that this was our first home buying experience we still approached signing day less answers than when we started. I spoke with a gentleman named Nathan Smith about the entire situation 3 days before my w8fe and I closed on our home.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

Very smooth process. Uploading to the secure server is convenient. The team was very responsive and proactive, providing answers quickly.

headshot image of Stuart Timmerman Waters

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars

Mr. Andy Miller and team provided outstanding support throughout the home loan process.Andy and his team responded to all of my inquiries in a timely and professional manner...all the way to Closing.My sincere appreciation to the entire Veterans United team.

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Photo submission from William M.

Terry Roberts and Bridget McGuire were a pleasure to work with. They made me feel like I was the most important client they have ever worked with. They're outstanding, and I will recommend them to anyone in the market!

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

4 out of 5 Stars
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars

Veterans United was on top of everything for me. Kept me informed on the status of loan on a daily basis. Very professional !!!

headshot image of Ben Long

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars

My loan officer Steve Hopper was outstanding! We had a very difficult situation and Steve never gave up on us! He went above and beyond to make sure we got our home. We can't thank him enough. You are blessed to have him as a team member at Veterans United Home Loans!

headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars

Tyler and the Veterans United Team was absolutely phenomenal.

headshot image of Tyler Billington

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars

Very easy to work with

headshot image of Angie Sanders

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

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5 out of 5 Stars
headshot image of Michael Stradford

Loan Officer: Michael Stradford

NMLS# 1598169

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Both Aimee and Kristin make up an exceptional team. It is easily experienced as working with top-drawer professionals and VERY much appreciated by my wife and me.Kudos and Many Thanks,David L Farris

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Photo submission from Thomas M.

Katie was great. She handle every thing and made it so easy. Thanks Katie

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
headshot image of Brandon Crites

Loan Officer: Brandon Crites

NMLS# 873136

4.5 out of 5 Stars
headshot image of Dorian Henderson

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Photo submission from Charles C.

Excellent, professional, knowledgeable, friendly staff.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Zachary Nelson

Loan Officer: Zachary Nelson

NMLS# 1599016

5 out of 5 Stars

You guys made the process super easy. The resources and videos were helpful. The website was easy to navigate as well. I'm a new home owner Thank you Veterans United!

headshot image of Angie Sanders

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars

I would highly recommend Veterans United to all people, I actually have made a post on social media about my great experience.

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

Ready to see for yourself?

Experience first-hand why 364,831 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Collin and Lauren were terrific to work with during the process. Outstanding Customer Service. Would highly recommend.

headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
headshot image of Brad Cone

Loan Officer: Brad Cone

NMLS# 836930

4.5 out of 5 Stars
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

4 out of 5 Stars
headshot image of Meghan Buchert

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars

As a first time homebuyer, Samantha made the process easy and stress free, I will be sure to use VU again in the future, and recommend them to my friends and family.

headshot image of Samantha Walker

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
Photo submission from Heath S.

Quick easy and they are willing to go above and beyond to help.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

I would but only to another Vetren.

headshot image of Ashly Bohinc

Loan Officer: Ashly Bohinc

NMLS# 1161538

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