The individuals I worked with directly were superb. They were able to explain everything and were patient with me during this process. I will say that there were some problems with the uw but Mr Williams and Jake kept true to the customer and made things right!
Everything was spelled out in plain English. Tutorials for the loan process and the To-Do list were great. Email alerts for new items to provide and tasks to complete were very helpful. We were treated so respectfully and with so much warmth.
Excellent experience.
It was extremely easy to apply and hardly any work on my end had to be done. I was very stress-free and pleased at how fast emails were responded to and at how easy it was as a first-time home buyer. You hear horror stories from friends and family, and this was way beyond great!
Great experience, loan advisor was awesome. Customer service was A+++++
Honestly, Joel (my loan agent) was wonderful. Outside of that, the experience was less than greatly informative and I just didn't feel the company was fully looking for my wife's and I complete benefit at all time.
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Mason's team was exceptional, they helped me through what would normally be an extremely stressful time. They answered every question, and were very patient. I would highly recommend Veteran's United, and even more so for Mason's team. I would definitely contact them again.
When ever I needed an answer the team was there to answer it. Very helpful
If all the loan officers are as unprofessional and uncaring as Kaylee Christi, I would not recommend Veterans United to anyone I know.
Ryan(loan) and Andrew(real estate) were fantastic! they were always there for any questions we had, no matter what the questions were
Outstanding support from the start of the loan process and all the way through closing!
God company to work with.
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From start to finish, our whole team has been amazing and we would definitely use them again in the future
The staff was always available and responsive.
Everyone was professional and prompt, thanks for everything!
