Loan officers are top notch.
They made me feel like I was some one important. Not like a number . I rely mattered.
Rob Dycus And Aaron Chisum did a fantastic job
As a first home buyer, I didn't know what to expect. Angie, Andy, and Annmarie were with me every step of the way and made, what I thought difficult, much easier.
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I liked the convenience of reviewing and signing documents online. I also liked the opportunity to track the the process along the way.
They lied about what interest rate we were getting as well as we got charged fees at the end when we were told They're were no fees from the company itself!
Great experience and Bryan made it easy walking me through the process letting me know what to expect next. Great videos!
They were great to work with and was organized through the whole loan process.
Excellent, everyone was friendly and professional. Very nice experience thanks for a great lain experience.
The entire experience was painless. They did a super job taking me through the process.
VU made me feel confident, energized and positive throughout my entire home buying process.
Mike and his team were very easy to work for...this is the third time I have bought using this company.
Grant Schneider at the Colorado Springs office was very aggressive about getting my business when competing with Peoples Mortgage, which I viewed as a positive and a negative. His competition had been lagging with sending me figures and rebuttals, so he offered to lock me into an advantageous rate immediately under the logic that the other Peoples was costing me money each day. He wasn't wrong, and in the end, I closed with a rate that I'm more than comfortable with. For that, Grant has my thanks- I agree, I should've pulled the trigger sooner. However, this rate came at a cost that Grant hadn't disclosed during our phone conversation. In order to get this rate, I had to pay (from recall, so take this number with a grain of salt) 0.5 points to Veterans United up-front. I'm more than game to have paid that, but I would've liked for that to be more of a conversation instead of an assumption that I didn't want to negotiate on the points paid.Again, Grant has my thanks, and his initiative and knowledge are appreciated.
