Brandon and Tim had a real difficult time getting this one done but they never gave up. they are the best.
Veterans United made the entire process and quick and stress-free as possible. I have heard and read countless horror stories about the home buying process, especially from people trying to go the VA route and having the waiting times cause sellers to back out. I had no such issues, and I believe the speed that Veterans United worked my case along with the personalized letter made the seller much more comfortable as well.
From the very beginning, VU outlined everything needed in the initial process which made for a smoother transition on the buyers side to achieve the home buying goal on a timely basis.VU also provided the realtor and support staff who concentrared on our needs vs just trying to make a sale.
I NEVER THOUGHT THAT I COULD OR WOULD BE ABLE TO OWN A HOUSE UNTIL I CALLED VETERANS UNITED HOME LOANS.
Steve went above and beyond to help us with our loan. Always kept us in the know about what was going on, and was so kind to my family. I would definitely recommend anyone to go with Veterans United. Great family atmosphere
My experience was amazing, the staff was constantly staying in contact with throughout the process
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Excellent
The UI/UX portion of VU's web services was excellent. Very easy to navigate system thoughtfully supported by real people.
Outstanding
Heather Damer, Nick and jenifer were very informative, helpful and prompt regarding our entire experience.
For the most part everything was pretty Quick and flawless
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Kayla Prewitt and her team are professional and friendly.
I am a disabled veteran. I was tried very disrespectful by Mr. Nick Kundert. He was displaying a form of racism towards me as a African American and a Army veteran. This individual has problems with losing paperwork, not looking on the computer for information already processed by others in his own organization of Veteran United home loan. I had to file a complaint again him and have him replaced with by Ms. Janeanne Stephens who took over the loan situation about four days before closing and we didn't close until the next day on July 13, 2017 because of Mr. Kundert deliberate sabotage of my loan process. However, God is good throughout the prejudice structure of this individual. I will let other veterans know about this individual. Because of him we had to stay longer in the hotel.
At no time was I ever left "wondering" what was going on. Derek and his team kept in touch the entire time, answering every question I had, and taking care of everything for me.
