-short on emails-unclear instructions on documents-hard to get in contact with when needed- I was a 1st time buyer who needed additional instruction and direction at times but it was very hard to get ahold of the necessary personnel when I really needed them. The guidance was not there. If it wasn't for my realtor and the buyers realtor constantly on my loan team demanding updates I may have lost the house in the end. Whitney did a great job of getting my documents pushed through, and responding to my questions and concerns in a timely fashion.
Long process. Took a little longer than usual due to circumstances beyond Aaron's control. He and his assistant, Kayla Durnil were outstanding.
Bobby Moss is a great professional Guy to me He made the hard things seem so simple, and he didn't mind. It seem like it gave him joy to a HELP A VETERAN. Thank you Bobby.
All veterans should use this program!
Very quick and efficient process!
This was a sublime experience. As a veteran I felt informed and updated every step of the process. Don't change!
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Experience first-hand why 355,851 homeowners give us a perfect score!
Very pleasant people to work with. With tons of patience glad I met them
Scott Miller was fantastic!!!
Kris and Kathy are the greatest to work with, I had a great experience and they both go over and above to make sure their customer is satisfied.
Inever thought that it was possible to get into a home this fast. thank you vary much.I will recommend you to all of my fellow veterans who are still looking for a home.Again great job.
