One of the easiest experiences I've ever had - especially when dealing with such a big, complicated process!
Veterans Home Loans has gone above and beyond to help my husband and I become home owners again. Thank you for having faith and patience with us as we improve our credit and make the home buying process successful. We love our new home. It is a place of peace needed by these two veterans.
My loan officer did a great job she took care of everything
Very professional and loved that the paperwork was internet based.
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Being able to email and text our loan officer helped in our loan process since my husband was deployed without access to a phone.
The company was satisfactory, however, at some points in time when I needed something, I could not contact or get in contact with someone to resolve my issue.
Very helpful and knowledgeable. Answered any questions I had very quickly.
Willing to go out of their way to make sure everything went well
From the first phone call, Derek was excellent on providing extensive knowledge on the home buying process. His vast experience and positive attitude provided my wife and I with an excellent customer experience! Additionally, Derek’s team, including Krista made a significant impact on the overall satisfaction we feel we received form Veterans United.
Mitch and Aaron are professional and really gone out of their way to help us out. I did not hesitate to calll Aaron anytime even on the weekends if I had any pressing issues or questions that needed an immediate response or answer. He called or texted me back as soon as he could. I know i made a lot of promises to him that I would do the checklists when I could but lagged behind but he was very patient with me.We could have closed out the deal earlier but it was entirely my fault. Inspite of all that he maintained his professionalism and willingness to assist me throughout the process. Aaron is lauded and we are very satisfied with the way he handled his business. We cannot say thank you enough to Aaron and Mitch.
They are the best and I will tell everybody I know and them I don't. Thank you from myself and my Family
One word. Fantastic awesome
