They worked quickly and I was able to close on my house in less than 30 days.
Everything was simple clear and easy to do
Both Justine Farnen and Kayla Martin made our experience a positive when. Never judging us. We had previous financial struggles when I became sick in 2011, and we were waiting on my disability. Never did I feel judged when we had to explain any information on our “financial health” from the past. Both were very supportive.
This is the 2nd time we have used Veterans United, both experiences were great.
Working with Ryan Bogeart, Jon Beahan and Alex DeWeese was great. Each of them was very responsive, friendly and professional at all times.
Great people and service, couldn't have asked for a better job.
Honest people willing to work hard to get you the best mortgage possible.
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Way to much paperwork,some of the questions, I felt were to personal. This loan compared to my first one 3 and one half years ago was 100% the opposite. I can only thank GOD That I (with boxes packed), had all the required documents.
They work right along with you and give great advice
Thank you!
Allison and Shelby went above and beyond our expectation..They were not only patient with us but they guided us through this process with sincerity and kindness even when we felt like giving up those are my girls and we are going to miss them dearly. I hope any Vet whose looking for a house find someone like those 2 women.
I'm very impressed with the service that Shannon Matlack and her team provided.
They worked to close our house early, even though is was during the holidays.
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Scott and Austin was wonderful and very fast
Miss communication an seemed like we ended up always doing double of something or didn’t exactly understand what was needed right at first but overall still good experience
VU was outstanding to work with. However, my only feedback is the lack of use & facilitation of electronic signatures with the legal documents. During the purchase and subsequent sale of our previous home in Charleston, SC we didn't sign a single document with pen and ink... and it was awesome. It was safe, fast, and most of all efficient. So many times throughout the process with VU, I was having to print a document from email, then sign it, then upload it to my computer and attach it to an email to send back. With today's capabilities and mobile applications, VU should be harnessing new software to make the process even easier than they've already made it. Except for this, our overall experience with VU was exceptional.
Above and beyond service! The website alerts, and e-signing really made the process smooth!
The entire team was AWESOME !!!!
The team that worked with Suzanne, Haley Terri and Jason were beyond my expectations and restored my faith in customer service. This team went above and beyond but the one thing that stands out most was I nrvef felt like a number their courtesy and just that pleasant demeanor was refreshing
As a first time buyer, Zach made things very easy for me helped me out every step of they way.
