Staff were very respectful and cooperative. They did a great job with communication and making sure the process kept moving along without any delays.
The smoothest purchase I have ever made. Thanks to Zach and his team
Excellent service. Extremely smooth process. Great customer service
Nathan Smith was professional, courteous, and genuinely cared about the progress of our home purchase. Expert communicator and went above and beyond working with our realtor to ensure a smooth transaction.
From start to finish, Kevin and the VU team had to work through several problems the seller had I can't say enough about how positive and informed Kevin and the team kept me the hole time.
Its was extremely quick and pain free. They helped keep my stress level to a minimum haha.
The whole experience was outstanding and very professional. Their response times to calls and questions were very impressive.
Craig and his team were with me all the way from start to finish. We closed on time. Outstanding work.
This loan process just about killed both of us AND our joy for the excitement of a new home. Underwriters repeatedly asked for same or similar documents OVER and OVER again right up until the last second of closing. They were late on everything.
Beth was outstanding. She stayed on top of this process keeping me informed along the way. I couldn't expect anymore.
I didn't feel like just another loan applicant throughout the entire process. The loan officer and his transaction coordinator made me feel like a person and helped me very much.
Everything was fine until the day before closing. We were informed we had to bring money to the closing we didn't have. Not much time to work on getting funds together, especially when it was a $0 down deal. Had to borrow money from parents Not Cool.
Very helpful and easy to work with
The entire loan process started out great, but when it started getting close to our closing date the communication began to fade and we ended up going a month passed our closing date partially due to the lender not communicating with the VA.
