It's a good feeling to know that in 5 or 10 years when we are looking for another home as long as Bruce is in the game we don't have any concern.
My real estate agent, Lance King, was so fun to work with! He was very knowledgeable, very helpful, and always did what he could to help me out. Between him and Tyler this process was smooth sailing all the way. A big thank you to the both of them!
Refinancing can be a scary process. Matt took the scariness out of the process. It felt like we were dealing with family. It was a good feeling. I would definitely recommend anyone who is interested in a loan, refinance or any other thing that Veterans United has to offer. Thank you Matt for your professionalism, friendliness, and persistance to close the deal!
I will most definitely recommend VU to all my friends and family
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Valerie Chase was there for me, even at odd hours. She made herself available to look at as many houses as possible.
Whatever your paying them it's not enough. I don't think I have ever received such excellent customer service before.
Laura Hon also provided excellent service and kept me informed of the status of ALL the required paperwork!
Jeff Gordon closed my loan in under a month. It was a pleasure to work with him. He should be at the front of the line when it is time for a raise or promotion. Veterans United and Jeff Gordon made all of the horror stories of a V. A. Loan process just a myth. Thank you again!ðŸ˜
Everyone I communicated wtih and talk to were great. Was a bit surprised they did not have the correct figures at closing.
I don't believe I have ever seen so much paperwork. I t was so bad at one point I swore that if anyone asked me for more paperwork I was going to cancel the whole thing.
The whole Veterans team we had been dealing with made the whole home buying process so easy and enjoyable. Stuart and Amanda always kept in touch and kept us up to date. Answered all questions we had throughout process. Amanda kept in pretty much daily which kept us in the loop about what step we were in at the time and what we were waiting for. Are realtor was awesome, she did more than we expected as a realtor which was very nice. She also kept in contact and answered everything we asked and also gave us input on stuff we didn't think about. Thank you everyone that helped make this happened.
Thank you for making this such an easy process for us! You all have a very hard working group in E-town!
Is there any way that you can make sure that this situation does not happen to any buddy else. It seemed that Ryan was unsure of a lot of things. Also never new if that was the last thing he needed from me. I am out hundreds of dollars and an entire weekend wasted because someone wasn't doing there job to the fullest. My Realtor even said that this is one of the worst shes dealt with. she said normally VU is on the ball. me and my fiance took off the weekend and had a buddy from out of town to help move and couldn't. I am not very happy with the way that things played out but am grateful for what you guys do for our veterans. If there is any thing that you can do to make sure that this does not happen to someone else and anything you can do for me losing money and precious time that would be great.
Like I stated earlier, Jeremy Henry was outstanding. Jeremy was very responsive to any questions, very prompt and extremely easy to work with. Purchasing our home was simple.