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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,185 reviews
900 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,185 unfiltered reviews

Starting on Page 12131 of 15,273. Return to Page 1

5 out of 5 Stars

Tommy Purk was awesome throughout the entire process making sure we were taken care of.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

1.5 out of 5 Stars

Process seemed overly complicated and repetitive. Had to submit multiple form multiple times because they expired. Took way too long to close. Had offer in April and took until August 1st to close. In April I had already thought I was so far ahead in the approval process based on working a commitment letter for a previous offer. Had a rate lock expire in June. Then looked toward closing in early July. Then finally had a closing scheduled 7/27 but found at out the end of the day prior to closing that VU didn't schedule a settlement agent to represent you during the closing. My lawyer said he couldn't do it weeks before and provided reccomations for somenthat could. Finally closed 8/1 after more last minute items that needed to be redone. Ross was very nice and helpful. He seemed to have the necessary answers and was very reassuring in the whole process. Not sure where the disconnect was. I have purchased multiple houses and this was by far the most difficult and frustrating one. My previous VA loan through Quicken was very simple and closed fast. I probably should have just used them again. Not sure why I didn't.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Excellent work ! And very helpful

headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars

Fantastic experience and would recommend Veterans United to anyone!!

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

4.5 out of 5 Stars
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars

Durell is AMAZING!!

headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

4 out of 5 Stars

Matt Lucas and Collin Ward were great! They gave me plenty of notice when something needed to get done. They worked with me every step of the way!

headshot image of Matt Lucas

Loan Officer: Matt Lucas

NMLS# 1027457

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4.5 out of 5 Stars

They had lots of patience with me.

headshot image of Thomas Welek

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars

This was so easy and everyone I spoke with was very helpful. They did not rush me and I felt comfortable the entire time.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Veterans united is very easy and knowledgeable to work with.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

If you have a mission impossible, you better choose Veteran United.

headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars

they were great real people persons

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4.5 out of 5 Stars
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

4.5 out of 5 Stars
headshot image of Brittany Gladish

Loan Officer: Brittany Gladish

NMLS# 1072202

4 out of 5 Stars
headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

4 out of 5 Stars
headshot image of Sam Sexauer

Loan Officer: Sam Sexauer

NMLS# 1025352

5 out of 5 Stars
headshot image of Cole Simmons

Loan Officer: Cole Simmons

NMLS# 1127011

4.5 out of 5 Stars
headshot image of Zach Gunter

Loan Officer: Zach Gunter

NMLS# 99066

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Experience first-hand why 364,814 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Nate and Nicole provided an excellent service and smooth transaction

headshot image of Nate Cain

Loan Officer: Nate Cain

NMLS# 1084924

4.5 out of 5 Stars
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

4 out of 5 Stars
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
headshot image of Ben Long

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars

Excellent service....!! Very easy to work with, and very patient.....!! These guys are on point.....!!

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

4.5 out of 5 Stars
headshot image of Nate Cain

Loan Officer: Nate Cain

NMLS# 1084924

4.5 out of 5 Stars
headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

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