Kelly and DeAnna were both amazing. This was the best home loan experience that I have ever encountered.
I was well informed of my loan status at all time.
Communication was poor. Requests for return phone calls were ignored. Assistant knew for 2 weeks that there was a problem with the appraisal..but failed to communicate via phone call with the appraiser the needed correction. Delayed closing 4 days.
Everyone was so helpful and friendly Durell was amazing
The load process was painless. I didn't have to do anything except provide required paperwork
The office in Bellevue is in a really easily accessible location. The place was clean, and it was a very professional environment.
I was out of state doing this transaction and Ashley went the extra mile by email and reg mail, so over all two thumbs up.
Kris and Amanda were always pleasant. Both my wife and I felt that they went above and beyond what we expected with a mortgage company. Truly pleasant to work with and would recommend them to anyone that wanted to know who we went through.
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VU helped me get all the information I needed to get the home that I was looking for.
Fantastic company. Fantastic people!
Very professional and courteous,enjoyed their help.
