Everyone was so patient and understanding when I had any questions. They explained everything step by step. So friendly and professional. I would recommend Veterans United to everyone.
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We could not have asked for a better loan officer and transaction coordinator! Everything went as smooth as possible and we are very pleased with the experience that we had with Veterans United!
Mike Wilson, was a great help in the start of the loan. As for Codi Trabue, to be honest, I didn't have very well communication with her. The requests giving to me were undefined in what she needed and needed up having to do many things over again. I think the lack of not being able to get a call back or being able to talk to her more then once on the phone, really hurt the time management at the end. But please don't take this negatively, I have no clue as to what she does all day long and she could of been very busy! Lance Hainen was in there 87% of the time, and I would say that it was mostly because he was having many issues with his voice mail and on call, I was almost unable to even hear him. I also think this could of been part of the problem I was having with Codi. So please take this as only info on having a system check done on your calling service system.
Common excuse for missing or messing things up was that they deal with 60 loans a day and things fall three the cracks.
David Fugate and Kayla Prewitt made everything very easy and always kept me up to speed as to what I needed to do to proceed.
Allie Smith, was really great I most definitely recommend veterans United Loans to my friends ?Y??Y??
Kyle and team and super duper awesome!
Easiest process I have ever been a part of. With this being one of the biggest decision, I was nervous about the whole process. Everything went so smoothly, I was impressed with everyone that I worked with at VHL.
Easy, everything was pretty clear on what I needed to do.
Love'em!!! ?Y???Y?Z?Y?a?i???Y??Y?
