The process was very minimal-hassel, I simply supplied the requested documents, and everything else was taken care of systematically and as necessary.
I already have recommended Todd to other Veterans. My experience was excellent and Todd had to work hard for us since we were purchasing the home from the owner and changed things around half way through. Todd was very patient and helped us through it all.
The process was ABSOLUTELY painless !
I thought Chris Thorton and his team did a very nice job getting the loan done.
The team answered every question and walked us through the entire process. We were never alone, they were with us, a great partnership.
Aaron and Mallory were great! They made everything super easy, they accommodated our slightly unique situation and they were very efficient in helping us to close expeditiously. Ppreciqte the professionalism, customer and quality service.
Great to work with both Molly and Jeremy.
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Professional and thorough...
It was/is amazing how helpful Jessica was/is. Communication is very important and she did amazing.
Everyone was fantastic and readily available by phone or email.
As a first time home buyer I was very nervous about this purchase. The people at Veterans United Home Loans definitely made me feel very comfortable while they explained the process of buying a home step by step.
Felicia was very helpful and answered all my questions. She was available anytime I needed her. Very pleased with her service
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Friendly staff that always wanted to make sure I was in the right direction for closing on a home. Only problem was never being able to get ahold of them on the phone. I'd rely on email because it didn't matter how many times I called I rarely got an answer.
Very professional staff and great to work with. Took really great care and made sure every item was met with the greatest attention to detail
Veterans United Home Loan started out doing awesome things. From singing us up, to finding a Realtor was truly a great experience. James Miller called me; got the needed personal information about where we wanted to live, VA approval letter and assigned us a agent in less than an hour.
I ran into some issues getting everything the underwriter needed for the loan, and this was frustrating--I do have some history that don't make me a standard "plain Joe," so this could be expected. Initially, documents were exchanged over email which did get confusing for a time, but after we switched to using the VU website to upload documents, it made it much easier to keep track of what was submitted and what else needed to be done.
The entire team was great to work with
