Very easy. All I had to do was send them what they requested, then they took care of the rest.
The people were excellent and the process was clear.
They were very friendly and did not push you around.
Very professional
Neal and his team worked diligently to get my loan through the entire process. They were very responsive to all my questions.
Especially being overseas this whole transaction was so painless minus the minor hiccups here and there and even though i met all these people for the first time, it felt like they were on my side and we have known each other forever...
Very friendly staff who are knowledgeable and patient. Always there for any questions you may have about anything. It was a great experience from start to finish.
Everything was great. The personnel were well informed and helpful in all areas. It was a pleasure working with them.
It was such an easy and clear experience. Everything was easy to understand about the process and laid out in simple terms with not surprises.
Awesome to work with.
We are impressed with the excellent service and professionalism during the sale and after. Thank you again for all your help.
My first mortgage on my house was with USAA and I have to say it was a long and unfriendly experience. Veterans United understands that customer service is what is most important to the customer. They get an A+ in my opinion!
We were walked through each step and it was explained so we understood everything that was being done . Thank you for all the help in our new purchase.
My overall experience was good. I had a unique situation and accelerated deadline that caused a ton of stress for my and my loan team. The communication could've been a little better.
Excellant service from very nice people. Made it EZ.
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All of my contacts with Veterans United were very knowledgeable and helpful. I have been in the lending arena for 25 to 30 years and have never found a lending institution so easy to work with. The whole process seemed seamless and smooth.
I never knew buying a home could be as simple as Matt and his team made it to be. Whitney Elliot and Christie Lemons were very helpful and communicated effectively.A+ job!
I felt a very close connection with the team as we communicated. I was given answers before asking questions. Very impressive. They cared and were there just for me.
Shane and Josie were attentive and responsive. They kept me informed and up-to-date on the proceedings and patiently answered all my questions. I could not have asked for better service.
