My experience with Veterans United was a very positive. Initially, my credit score was a few points shy to be preaqualified. However, the Veterans United Staff kept me from being discouraged and explained that there were reaources in place (Lighthouse Program) to assist in getting my credit score needed for pre qualification and preapproval. My credit specialist Scott was very knowledgeable and put together a strategic plan for me to stick to in order to get the desired results. I took about two months to get where I needed to be but we made it.
It was a scary process but i felt taken care of. they kept me and my family informed and updated on everything
Approved me even though other VA lenders chose not to.
I thought
Everyone I worked with was very friendly and helpful. The process went very smoothly.
They were very helpful and understanding. They worked with you and around your work schedule
Very responsive, courteous, knowledgeable. I felt that I had dedicated service.
I was delayed by 9 days on closing. I also needed to do water samples 3 times. This was all due to errors by Veteran's United not giving correct information to me. This cost me over $800 that wasn't necessary.
Kim and staff are wonderful always on top of things
Joel and Chris were exceptionally nice and knowledgeable. I really was gratreful to have them guide me through the process. This is my very first home purchase.
Can not say enough good things about my "team" they were outstanding in every way. Could not before pleased
